GAGANPREET KAUR
Brampton,ON
Summary
Business Management graduate and OTL exam passer seeking an Insurance Advisor opportunity. Customer-focused experience in sales, service, cash handling, and day-to-day operations. Strong communicator who is comfortable explaining options, understanding customer needs, resolving concerns, and working accurately in fast-paced environments.
Overview
1
1
Certification
Work History
Cashier / Customer Service
Circle K Gas Station
Toronto, ON
- Served customers professionally while processing cash, card, lottery, and retail transactions with accuracy.
- Answered questions, resolved routine concerns, restocked merchandise, and maintained organized store layout.
- Processed customer payments using register and fuel pump systems at Circle K Gas Station.
- Greeted customers and answered questions about convenience store products and services.
- Verified age for tobacco and alcohol purchases following store policy.
Sales Associate
Vape Store
Toronto, ON
- Guided customers in product selection by identifying needs and presenting tailored options.
- Executed transactions, delivered product information, and ensured organized customer-facing environment.
- Greeted customers and recommended vape devices, e-liquids, and accessories
- Processed sales transactions using point-of-sale system and cash handling procedures
- Verified customer age and followed store compliance rules
Customer Service / Cashier
Kish’s Roti & Doubles
Toronto, ON
- Processed customer orders and payments, delivering prompt service during peak times.
- Addressed customer concerns professionally, facilitating seamless daily operations.
- Greeted customers at Kish’s Roti & Doubles with friendly, prompt service
- Processed cash, debit, and credit payments at front counter
- Handled orders for roti, doubles, and beverages with accuracy
Warehouse Packer
Go Direct
, Ontario
- Packed and labelled customer orders accurately to ensure timely fulfillment in fast-paced environment.
- Packed customer orders for direct shipping at Go Direct fulfillment center.
- Selected items from shelves using pick tickets and cart systems.
- Verified order contents against packing slips before sealing cartons.
Team Member
Juicy Bird
Toronto, ON
- Delivered customer service, processed orders and payments, and ensured clean, organized work area.
- Greeted guests and took orders using Juicy Bird service standards.
- Prepared food and beverages following Juicy Bird kitchen procedures.
- Assembled menu items with attention to portion control and presentation.
Education
Diploma - Business Management
Humber Institute of Technology and Advanced Learning
Toronto, ONSkills
- Cash & POS
- Customer Service
- Sales and Product Recommendations
- Product Knowledge
- Client Communication
- Problem Resolution
- Inventory
- Microsoft Office and Excel
- QuickBooks
Certification
Ontario OTL Agent Examination | Passed, October 2026
Timeline
Team Member
Juicy Bird
Warehouse Packer
Go Direct
Customer Service / Cashier
Kish’s Roti & Doubles
Sales Associate
Vape Store
Cashier / Customer Service
Circle K Gas Station
Diploma - Business Management
Humber Institute of Technology and Advanced Learning