Gaganpreet Kaur
Pierrefonds,QC
Summary
Dynamic professional with a proven track record at Tim Hortons, excelling in customer service and inventory management. Demonstrated exceptional multitasking and problem-solving skills, enhancing operational efficiency. Recognized for integrity and empathy, fostering positive customer experiences. Successfully trained new employees, contributing to team growth and productivity. Achieved a 20% reduction in stock shortages through effective inventory control.
Overview
5
5
years of professional experience
Work History
Cashier
Tim Hortons
Montreal, QC
09.2024 - Current
- Handled cash, credit, and debit transactions accurately while ensuring compliance with policies.
- Greeted customers entering store and responded promptly to customer needs.
- Resolved customer complaints promptly, contributing to a positive shopping environment.
- Welcomed customers and helped determine their needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Restaurant Team Member
India Punjab
04.2023 - 09.2023
- Delivered exceptional customer service in high-pressure environment.
- Implemented suggestions for menu improvements based on customer feedback.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
Teacher's Assistant
India Punajb
01.2021 - 02.2022
- Collaborated with educators to adapt lesson plans for diverse learning needs and abilities.
- Provided one-on-one support to students requiring additional assistance in various subjects.
- Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
- Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises.
- Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
- Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.
Education
High School Diploma -
Lester B Pearson School Board
Montreal, QC02-2026
Bachelor of Science - Medical
IT College
India Punjab 03-2019
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Languages
English
Full Professional
French
Limited Working
Punjabi
Full Professional
Hindi
Full Professional
Interests
- Watching Movies and TV Shows
- Youth Development Programs
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Music
- Gardening
- I like working with my hands and fixing things
- Participating in cultural exchange programs and homestays
Timeline
Cashier
Tim Hortons
09.2024 - Current
Restaurant Team Member
04.2023 - 09.2023
Teacher's Assistant
01.2021 - 02.2022
High School Diploma -
Lester B Pearson School Board
Bachelor of Science - Medical
IT College