Gaganpreet Kaur

-Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

-Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

-Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

-Ensured accurate record-keeping with diligent data entry and database management for vital company information.

-Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

-Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

- Performing dictations for Physicians
- Secure scanning documents, faxing documents
- Greeted visitors in a friendly manner and provided assistance when needed
- Handled confidential information in a discreet manner while adhering to company policies and procedures
- Organized and maintained office filing systems, both digital and physical records
- Exercises considerable judgment, tact and discretion in
preparing, disclosing and handling information of a confidential and/or sensitive nature
- Liaises in a professional and courteous manner with senior leaders, managers/directors, staff and the public to gather and disseminate information
- Communicates in a compelling, clear and understandable manner (both verbally and in writing) and uses strong persuasion abilities to represent needs of the senior leader
- Applies excellent time management skills to prioritize and complete assignments in a manner that optimizes departmental effectiveness and contributes to organizational success
- Practices care and thoroughness when maintaining, monitoring, calculating and summarizing data, records and budget information

- Takes charge in collaborating with peers and providing clear direction and guidance to clerical staff, ensuring that administrative systems and processes are strictly followed. Monitors these processes for effectiveness, driving a streamlined workflow and enhancing overall productivity.

- Provided valuable administrative support to management staff by effectively scheduling meetings and appointments, preparing well-organized agendas, taking thorough minutes, and maintaining accurate records. This support plays a crucial role in facilitating smooth operations and enhancing team productivity.

- Provided comprehensive administrative support for executive-level staff by effectively managing calendars and coordinating meetings. This streamlined ensures organization and facilitates effective communication among team members.

- Expertly managed a high volume of incoming calls and emails, consistently delivering timely responses and accurate information dissemination; proactive approach ensures effective communication and reinforces operational excellence.

-Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.

-Greeted visitors in a friendly manner and provided assistance
when needed
- Handled confidential information in a discreet manner while
adhering to company policies and procedures
- Organized and maintained office filing systems, both digital and physical records
- Assisted with special projects as requested by management team members
- Answered incoming calls in a professional manner and directed calls to appropriate personnel
- Performed general clerical duties such as photocopying, faxing, mailing, and filing
- Actively participated in team meetings to provide feedback on assigned tasks

- Takes proactive measures to ensure that any identified gaps are effectively addressed and resolved.

- Applies expertise in desktop computer applications to effectively create a variety of documents and presentations, contributing to enhanced communication and collaboration.