Gaganpreet Kaur

• Handled inbound calls, emails, and messages with excellent customer service.
• Conducted inbound and outbound calls and messages to connect with clients.
• Used Google Suite (Google Sheets and Google Docs, to arrange meetings with the clients.
• Managed incoming calls using phone systems, directing calls to appropriate staff members.
• Scheduled appointments and maintained an organized calendar for the office.
• Handled employees check-ins and check-outs efficiently, ensuring accurate data entry into the building management systems.
• Collected and verified employees information,
• Maintained cleanliness and organization of the front desk area.

.Access control .Receiving incoming calls and provided assistance to residents and visitors.

• Monitored building access, enforced security policies, and assisted with visitor management.
• Handle resident inquiries, service requests, and concerns with a customer-firstapproach.
• Assisted with parcel and package deliveries, move-ins/move-outs, and amenity reservations.
• Conducted regular patrols to ensure safety and documentation of security concerns
• Maintained detailed daily logs and incident reports digital reporting system.
• Coordinated with property management and emergency services when necessary.
• Maintain confidentiality and adhere to all property and security guidelines.
• Perform other duties as required to support site operations.