Gaganpreet Kaur
Surrey,Canada
Summary
Knowledgeable Receptionist skilled in administrative support and customer service. Brings over 5 years of experience managing fast-paced front desk operations. Energetic and personable team player with strong planning and communication abilities. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dental Receptionist
The Dental Group at Central City
Surrey, British Columbia
04.2024 - Current
Dental Receptionist
South Point Dental
Surrey, British Columbia
04.2023 - Current
Receptionist/Veterinary Assistant
No 2 Rd Animal Hospital
Richmond, BC
03.2022 - 09.2023
Receptionist/Vet Assistant
Atlas Animal Hospital
North Vancouver, BC
05.2019 - 03.2022
Education
Continuing Studies Certificate - Dental Reception
Langara College
Vancouver, BC07.2022
Post Degree Diploma - Business Management
Douglas College
New Westminster, BC05.2021
Bachelor of Science - Applied Science For Engineering
SBBS University
Jalandhar, PB05.2018
Skills
- Organization and Efficiency
- Multi-Line Telephone Skills
- Recordkeeping and Bookkeeping
- Attention to Detail
- Customer Service
- Call Answering and Routing
- Verbal and Written Communication
- Greeting and Seating Clients
- Scheduling and Calendar Management
- Customer Complaint Resolution
- Inventory Management
- Insurance Understanding
- Keyboard 35-40 WPM
Certification
- Certified Dental Receptionist - July 2022
- Occupational First Aid- May 2020
- Basic Security Training- Mar 2020
Timeline
Dental Receptionist
The Dental Group at Central City
04.2024 - Current
Dental Receptionist
South Point Dental
04.2023 - Current
Receptionist/Veterinary Assistant
No 2 Rd Animal Hospital
03.2022 - 09.2023
Receptionist/Vet Assistant
Atlas Animal Hospital
05.2019 - 03.2022
Continuing Studies Certificate - Dental Reception
Langara College
Post Degree Diploma - Business Management
Douglas College
Bachelor of Science - Applied Science For Engineering
SBBS University
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