Gaganpreet Kaur
Calgary,AB
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Customer service worker bringing top notch skills in oral and written communication, active listening and analytical problem solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Museum Assistant
Village of Valemount (Valemount and Area Museum)
06.2024 - 09.2024
- Complied statistics related to visitor attendance numbers, donation amounts and other relevant metrics.
- Organized children's educational program by developing content.
- Ensured a welcoming atmosphere for visitors by maintaining clean gallery spaces and promptly addressing any concerns or issues that arose during visits.
- Implemented efficient methods of organizing and storing historical documents in archives room.
Food Counter Attendant
Valemount Heights Pizza
01.2023 - 09.2023
- Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
- Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
- Greeted customers with smile and provided helpful suggestions.
- Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.
- Managed multiple tasks in high-volume environment.
- Reconciled cash drawer and corrected any errors.
Front Desk Receptionist
Torrential Dynamic Ltd. ESSO
06.2022 - 12.2022
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Crew Trainer
McDonald's Restaurantq of Canada Ltd
02.2021 - 04.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
Post-Graduate Diploma - Healthcare Administration
St. Lawrence College
Kingston, ON12-2021
Bachelor of Science - Medical
Khalsa College
Amritsar, India05-2019
Skills
- Multilingualism
- Verbal and written communication
- Cash Handling Expertise
- Work ethic and Integrity
- Computer skills ( MS OFFICE )
- Multi-tasking Capabilities
- Customer Engagement
- Adaptability
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- Responsible adult course in Child Development- YMCA
- Guidance and support Children behavior-YMCA
- Food Safety
Timeline
Museum Assistant
Village of Valemount (Valemount and Area Museum)
06.2024 - 09.2024
Food Counter Attendant
Valemount Heights Pizza
01.2023 - 09.2023
Front Desk Receptionist
Torrential Dynamic Ltd. ESSO
06.2022 - 12.2022
Crew Trainer
McDonald's Restaurantq of Canada Ltd
02.2021 - 04.2022
Post-Graduate Diploma - Healthcare Administration
St. Lawrence College
Bachelor of Science - Medical
Khalsa College
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