Gaganpreet Kaur
Milton,ON
Summary
Reliable team member with background in fast-paced environments including retail and hospitality. Possess strong communication skills, demonstrating ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
Walia&Sons Ltd
Mississauga, Ontario
06.2024 - Current
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Processed invoices for payment using accounting software applications.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Handled confidential documents in an organized fashion according to established protocol.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Team Member
Chatime
Milton, Ontario
01.2024 - 06.2024
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Collaborated with other departments to coordinate workflow processes between teams.
- Trained new employees on company policies, job duties, and performance expectations.
Retail Sales Associate
Chelsea Clothing
St. Catharines, Ontario
08.2023 - 01.2024
- Offered suggestions for additional items that may be of interest to customers.
- Stocked shelves with merchandise according to company standards.
- Inspected purchased items for defects before handing them over to customers.
- Assisted customers with finding the right product for their needs.
- Kept informed about new products arriving at the store on a regular basis.
Education
BBA - General Business Studies
HMV College
Jalandhar04-2019
Skills
- Workplace Safety
- Cash Handling
- Complaint resolution
- Customer Service
- Teamwork and Collaboration
- Goal Setting and Achievement
- Flexible Schedule
- Social media expertise
- Problem-Solving
- Attention to Detail
- Positive Attitude
Languages
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
English
Full Professional
References
References available upon request.
Timeline
Administrative Assistant
Walia&Sons Ltd
06.2024 - Current
Team Member
Chatime
01.2024 - 06.2024
Retail Sales Associate
Chelsea Clothing
08.2023 - 01.2024
BBA - General Business Studies
HMV College
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