Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gaganpreet Kaur

Retail Management
Brampton,ON

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

1
1
year of professional experience
2
2
years of post-secondary education

Work History

Customer Service Associate

Gas Station
Brampton, ON
01.2023 - Current
  • Responded to customer calls and emails to answer questions about products and services.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.

Education

Diploma - Computer Engineering Technician

Pures College of Technology
Toronto, ON
09.2022 - 04.2024

Skills

    Account management

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Timeline

Customer Service Associate

Gas Station
01.2023 - Current

Diploma - Computer Engineering Technician

Pures College of Technology
09.2022 - 04.2024
Gaganpreet KaurRetail Management