Gaganjot Singh
Brampton,ON
Summary
Proven expertise in logistics and customer service, honed at Nin Transportation and other key roles. Excelling in safe driving and punctuality, I significantly enhanced delivery efficiency and client satisfaction. My proactive approach to resolving complaints and streamlining operations showcases my organizational skills and dedication to operational excellence.
Personable and reliable with excellent time-management skills and commitment to providing outstanding customer service. Possesses strong understanding of local routes and safe driving practices, along with proficiency in GPS navigation and package handling. Dedicated to ensuring timely and accurate deliveries, contributing to customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Parcel Delivery Driver
Nin Transportation
Vaughan, ON
12.2023 - 10.2024
- Managed time efficiently to complete daily delivery assignments within specified deadlines.
- Tracked package status using digital systems, keeping customers informed throughout the delivery process.
- Adhered to company policies regarding confidentiality, protecting sensitive client information during deliveries.
- Resolved customer complaints professionally, maintaining positive relationships with clients.
Warehouse Delivery Driver
New Generation Steel and Die
Mississauga, ON
11.2022 - 10.2023
- Supported warehouse operations through accurate record-keeping, reporting discrepancies, and ensuring proper stock rotation.
- Handled fragile items carefully during loading/unloading processes to minimize damage or loss of product quality.
- Demonstrated strong organizational skills in loading and unloading cargo in a safe and secure manner.
- Improved communication between drivers and warehouse staff by actively participating in team meetings discussing challenges faced on the road or during pick-ups/drop-offs at warehouses.
Truck Driver Helper
SYSCO Food Services
Milton, ON
01.2022 - 09.2022
- Minimized potential accidents through adherence to safety protocols while on job sites or navigating heavy traffic conditions alongside drivers.
- Maintained accurate records of deliveries, pickups, and other relevant information to streamline operations.
- Provided exceptional customer service during deliveries, addressing concerns and answering questions as needed.
- Streamlined loading procedures by using appropriate equipment such as pallet jacks or hand trucks, ensuring timely departures from distribution centers.
Education
Hotel, Resort And Restaurant Management
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON04.2023
Skills
- Safe driving
- Punctuality
- Loading and unloading
- Signature collection
Languages
English
Professional Working
Timeline
Parcel Delivery Driver
Nin Transportation
12.2023 - 10.2024
Warehouse Delivery Driver
New Generation Steel and Die
11.2022 - 10.2023
Truck Driver Helper
SYSCO Food Services
01.2022 - 09.2022
Hotel, Resort And Restaurant Management
Cambrian College of Applied Arts And Technology