Gaganjeet Gaganjeet
Hinton,AB
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
3
3
years of professional experience
Work History
Cashier
Esso Gas Station
12.2023 - 01.2025
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Helped customers complete purchases, locate items, and join reward programs.
Casher
Walmart
04.2023 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Supervisor
Mike Subs
08.2021 - 02.2023
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Education
Office Administration - Executive
Mohawk College
Hampton, ON04.2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Customer relations
- Sales expertise
Timeline
Cashier
Esso Gas Station
12.2023 - 01.2025
Casher
Walmart
04.2023 - 11.2023
Supervisor
Mike Subs
08.2021 - 02.2023
Office Administration - Executive
Mohawk College
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