Gagandeep Singh Gill
Edmonton,AB
Summary
Dynamic Owner Operator at Trimac Transport with a proven track record in operations management and exceptional customer service. Enhanced customer satisfaction through effective communication and streamlined processes, achieving significant cost reductions. Skilled in business planning and personnel management, fostering a high-performing team dedicated to excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Owner Operator
Trimac Transport
04.2020 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
Education
Hotel Management - Hotel Management
Swami Vivakanand School
India Punjab 03.1996
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
- Personnel management
Languages
English Punjabi Hindi
Full Professional
Accomplishments
Dedicated truck driver with a proven track record of safe and effective vehicle operations demonstrated through impeccable driving and compliance with regulations skilled in route planning to ensure timely delivery and unhold customer satisfaction known for working independently with strong attention to detail and commitment to safety
Certification
I have cppi and shell and suncor and Gibson terminal badges and active
Timeline
Owner Operator
Trimac Transport
04.2020 - Current
Hotel Management - Hotel Management
Swami Vivakanand School
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