Gagandeep Kaur Deol
Calgary,Canada
Summary
Patient-focused dental assistant with extensive experience in dental office administration. Utilizes hands-on chairside expertise to coordinate treatment planning and present financial cases effectively. Demonstrates strong multitasking abilities to enhance patient comfort and streamline daily practice operations.
Overview
7
7
years of professional experience
Work History
Casual Dental Administrator
Calgary OMS Group
Calgary, Alberta
05.2026 - Current
- Managed patient scheduling and appointment confirmations efficiently.
- Processed insurance claims and verified patient coverage details.
- Coordinated communication between dental staff and patients effectively.
- Greeted patients upon arrival, answered questions about dental procedures and managed patient inquiries.
- Assisted in preparing treatment plans and financial estimates for patients.
- Reviewed medical histories of patients prior to appointment dates.
Dental Administrator
Sandstone Dental
Calgary, Canada
05.2024 - 12.2025
- Greeted and checked in patients, ensuring a positive and welcoming experience.
- Scheduled and confirmed appointments, managing dental office calendar leveraging RecallMax.
- Responded to patient inquiries, delivering accurate information about dental procedures to enhance understanding and satisfaction.
- Collected payments and clarified treatment plans and coverage questions to ensure patients made informed decisions.
- Generated daily and monthly reports while utilizing systems management features to streamline patient care processes.
- Processed referral letters and other patient correspondence upon receipt from the provider.
Dental Administrator
All Smiles Dental Care
Calgary, Canada
01.2024 - 04.2024
- Optimized the appointment schedule to maximize full-day bookings with minimal gaps.
- Managed front desk operations, answered phone calls, and directed inquiries to enhance patient experience.
- Assisted with billing and insurance claims, ensuring accurate and timely processing to minimize delays.
- Performed recalls and managed incoming and outgoing pre-determinations to streamline patient follow-ups.
Medical Office Assistant
Westside Medical Clinic
Calgary, Canada
02.2021 - 11.2022
Medical Office Assistant
Vista Medical Clinic
Calgary, Canada
01.2019 - 01.2021
Education
RDA Provisional Licensure, CADA -
NDAEB Certified Dental Assistant
Calgary, AB06-2026
Dental Business Administration Professional -
Evolve Dental Academy
Calgary, AB12-2021
Medical Office Assistant -
Bow Valley College
Calgary, AB12-2018
Health and Human Services Management -
Bow Valley College
Calgary, AB12-2017
Bachelor of Dental Surgery -
Gian Sagar Dental College and Hospital
Punjab, India12-2016
Skills
Clinical Skills:
- Radiography, Dental Impressions, Instrument Sterilization
- Curve Dental, Tracker & Cleardent Software
Interpersonal Skills:
- Excellent Patient communication
- Team Player
- Empathy
Administrative & Technical Skills:
- Scheduling Appointments
- Managing inventory and restocking rooms
- Technologically proficient
Timeline
Casual Dental Administrator
Calgary OMS Group
05.2026 - Current
Dental Administrator
Sandstone Dental
05.2024 - 12.2025
Dental Administrator
All Smiles Dental Care
01.2024 - 04.2024
Medical Office Assistant
Westside Medical Clinic
02.2021 - 11.2022
Medical Office Assistant
Vista Medical Clinic
01.2019 - 01.2021
RDA Provisional Licensure, CADA -
NDAEB Certified Dental Assistant
Dental Business Administration Professional -
Evolve Dental Academy
Medical Office Assistant -
Bow Valley College
Health and Human Services Management -
Bow Valley College
Bachelor of Dental Surgery -
Gian Sagar Dental College and Hospital