Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Gagandeep Kaur

Toronto,ON

Summary

Detail-oriented and results-driven Quality Engineer & Test Lead with 6+ years of experience at CGI, specializing in banking and wealth management solutions. Skilled in test strategy development, accessibility testing (WCAG compliance), automation, and defect management, with a proven record of reducing test cycles, improving defect resolution, and ensuring timely delivery of critical projects. Recognized for strong leadership and mentoring abilities, as well as fostering cross-functional collaboration to deliver inclusive, high-quality digital platforms. Experienced in leading test teams, managing end-to-end testing efforts, and driving continuous improvements that enhance software quality and reliability.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Test Lead

CGI
03.2025 - Current
  • Project– Financial Planner Salary & Commission
  • Led testing activities across digital banking and wealth management platforms, coordinating with cross-functional teams and stakeholders.
  • Performed UI and database testing to validate accurate salary and commission calculations for financial planners, ensuring compliance with organizational policies and regulatory standards.
  • Verified data integrity across multiple modules and downstream systems, reducing discrepancies in commission payouts.
  • Conducted accessibility testing on four key applications, applying WCAG 2.1 standards to improve inclusivity for users with diverse needs.
  • Designed and executed end-to-end test scenarios covering planner profile creation, commission rules, adjustments, and reporting workflows.

Test Lead

CGI
01.2024 - 03.2025
  • Project–Wealth Management
  • Led testing activities across digital banking and wealth management platforms, coordinating with cross-functional teams and stakeholders.
  • Partnered with the automation team to optimize regression cycles, reducing test execution time by 40%.
  • Established a streamlined defect resolution process (daily stand-ups, shared documentation), achieving a 30% reduction in recurring issues and improved client satisfaction.
  • Conducted accessibility testing in compliance with WCAG standards, enhancing usability for diverse users.

Quality Engineer

CGI
01.2020 - 01.2024
  • Project 3: W360 Project
  • Functional tester in a 20+ member team delivering a comprehensive wealth management solution.
  • Led a small sub-team, ensuring timely and high-quality delivery of assigned modules.
  • Collaborated with client and vendor teams to troubleshoot critical issues and accelerate resolution.
  • Project 2: Quebec Regulatory – Magneto
  • Designed and executed comprehensive test scenarios and cases aligned with project requirements, ensuring complete functional coverage.
  • Managed and tracked test execution results to verify quality compliance with business and technical specifications.
  • Owned the defect lifecycle in HP ALM and JIRA, from identification through resolution, improving visibility and turnaround.
  • Performed end-to-end flow validation to confirm system integrity across multiple modules.
  • Delivered Test Exit Reports with key findings and recommendations to stakeholders, enabling informed go/no-go decisions.
  • Utilized TSYS, Eclipse, and PUTTY for day-to-day testing activities.
  • Executed manual and automation test scripts, preparing results documentation.
  • Project 1: Quebec Regulatory – CODS
  • Designed and executed test cases, scenarios, and scripts to validate data warehouse systems and ensure accuracy of business transformations.
  • Created mock data in source tables to verify data mapping and transformation logic.
  • Performed daily testing activities using Parasoft, DbVisualizer, PUTTY, and other tools to support validation.
  • Managed project tasks, defect reporting, and documentation through JIRA and Confluence.
  • Conducted cross-browser testing to confirm system compatibility across multiple environments.
  • Presented client demos to showcase testing progress and key deliverables.

Education

Website Developer -

Nova Scotia Community College
08.2018

Skills

  • Requirements analysis
  • Test reporting
  • Bug tracking
  • Test data management
  • Functional testing
  • Testing management
  • Software development lifecycle
  • Test strategy development
  • Project planning
  • Quality management
  • Defect management
  • Experience with agile methodologies

Accomplishments

  • Recognized for "Attention to Detail and Ownership Qualities" in client appreciation emails.
  • Received Bravo Award for exemplifying the values of objectivity and integrity in the projects.
  • Completed a Key Achievers Program held by CGI and was recognized for "Intrapreneurship & Sharing."
  • Played a pivotal role in achieving 100% on-time delivery for multiple high-stakes projects.

Certification

  • Certified SAFe 6 Practitioner Scaled Agile, Inc. Jan 2024
  • AZ-900 Certification Microsoft April 2021
  • Yellow Belt Six Sigma Certified Aveta University July 2020
  • Scrum Fundamentals Certified SCRUMStudy April 2020
  • Basics of Computer Programming OOPS Solutions Ltd. June 2016- August 2016

Timeline

Test Lead

CGI
03.2025 - Current

Test Lead

CGI
01.2024 - 03.2025

Quality Engineer

CGI
01.2020 - 01.2024

Website Developer -

Nova Scotia Community College

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Gagandeep Kaur