Gagandeep Singh Bajwa
Montreal,QC
Summary
A Well-Presented, Polite, tactful and friendly individual for a customer service job who can combine a polite manner with razor-sharp efficiency .i can do more than just answering questions, i also have a proven track record of building relationships by providing information on additional products and services and helping customers find the right ones to meet their needs. Now looking for a suitable position with a reputable and exciting employer.
Overview
6
6
years of professional experience
Work History
Driver
Uber Passenger
Montreal, Quebec
07.2024 - Current
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Picked up clients from specific locations to transport and drop off at destinations.
- Saved fuel by leveraging GPS to identify faster routes.
- Logged deliveries, drop-off times and special conditions in company system.
Delivery Driver
Amazon
Lachine, Quebec
11.2023 - 06.2024
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Ensured accurate completion of all paperwork associated with deliveries.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
Delivery Driver
Dominos (PART TIME)
Montreal, Quebec
02.2022 - 12.2023
- Provide excellent delivery to customers.
- Follow Food Safety Standards and regulations.
- Ensure time delivery of food items.
- Maintain a clean and organized vehicle.
Forklift Operator
Dollar Rama warehouse
De La Savane , QC
12.2021 - 11.2023
- Reported any damages or malfunctions of equipment immediately to supervisor and manager.
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
- Loaded pallets onto trailers for shipment.
- Maintained current forklift training and certification as required by company policies.
Dispatcher
Dollar Rama warehouse
De La Savane , QC
11.2020 - 12.2021
- Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
- Ensured compliance with safety regulations and company policies.
- Provided timely updates to customers regarding their orders or requests.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
Material Coordinator
Axis Lightning co.
LaSalle, Quebec
08.2019 - 10.2020
- Trained new employees on proper procedures for receiving, storing, shipping goods.
- Developed strategies for improving efficiency in warehouse operations.
- Coordinated with vendors to ensure timely delivery of purchased items.
- Received and inspected incoming materials, ensuring accuracy of order.
Customer Service Cashier
McDonald's ( Part Time)
Montreal, Quebec
06.2018 - 07.2019
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Built and maintained productive relationships with employees.
Education
High School Diploma -
École Secondaire Cavelier-De LaSalle
Montréal, QC01-2021
GRADE 10
GGS Khalsa School
Punjab, INDIA 12-2017
Skills
- Confidentiality understanding
- Problem-Solving
- Punctuality
- Customer Service
- Time Management
- Transportation
- Heavy Lifting
- Punctual and Reliable
- Flexible Schedule
- Safety Management
- Attentive
- Positive Attitude
- Basic Understanding and able to use computers
- verbal and presentation skills
- Attentive
- Ability to work overtime
Languages
English
Full Professional
French
Professional
Hindi
Professional
Punjabi
Professional
Timeline
Driver
Uber Passenger
07.2024 - Current
Delivery Driver
Amazon
11.2023 - 06.2024
Delivery Driver
Dominos (PART TIME)
02.2022 - 12.2023
Forklift Operator
Dollar Rama warehouse
12.2021 - 11.2023
Dispatcher
Dollar Rama warehouse
11.2020 - 12.2021
Material Coordinator
Axis Lightning co.
08.2019 - 10.2020
Customer Service Cashier
McDonald's ( Part Time)
06.2018 - 07.2019
High School Diploma -
École Secondaire Cavelier-De LaSalle
GRADE 10
GGS Khalsa School
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