Gagandeep Singh
Olds,AB
Summary
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Crew Member
McDonald's
04.2022 - 04.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Housekeeper Supervisor
Soni Hotel
03.2019 - 03.2022
- Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.
- Managed team productivity and workflow to exceed quality standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Optimized resource utilization by effectively scheduling staff shifts according to workload demands.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
Education
Post-Graduate Certificate - Hospitality And Tourism Management
Olds College
Olds, AB04-2024
Bachelor of Science - Science
Maharaja Agrasen Himalayan Garhwal University
Uttarakhand, India03-2022
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
Languages
English
Full Professional
Punjabi
Full Professional
French
Limited Working
Timeline
Crew Member
McDonald's
04.2022 - 04.2025
Housekeeper Supervisor
Soni Hotel
03.2019 - 03.2022
Post-Graduate Certificate - Hospitality And Tourism Management
Olds College
Bachelor of Science - Science
Maharaja Agrasen Himalayan Garhwal University
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