GURPREET KALER
BRAMPTON
Summary
Dynamic Inventory Coordinator with proven expertise at DHL Supply Chain, adept at optimizing supply flows and enhancing inventory accuracy. Recognized for strong analytical skills and exceptional communication, successfully improved stock reconciliation processes, ensuring timely fulfillment of customer orders while fostering robust relationships with logistics teams. Highly organized and detail-oriented professional.
Overview
12
12
years of professional experience
Work History
Inventory Coordinator
DHL Supply Chain
05.2015 - 05.2024
- Receiving merchandise and fulfilling customer orders
- Checking orders, picking purchased items, packaging products, and delivering them
- Ensuring sufficient supply of products to meet demand
- Managing inventory and filing systems
- Performing inventory checks
- Overseeing inventory workers
- Assessing and improving supply flows
- Tracking inventory levels and reconciling stock counts
- Forecasting future needs
- Coordinating with purchasing and logistics departments
- Analyzing data and solving problems.
Customer Service Lead
Exel Logistics
09.2012 - 08.2014
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
Education
Accounting
Humber College
Toronto, None07-2009
Bachelor of Accounting - Accounting And Finance
Khalsa College For Women
Punjab,IND11-2005
Skills
- Analytical and problem-solving skills
- Communication skills
- Time management skills
- Flexibility
- Knowledge of inventory processes and inventory management systems
- Proven work experience in the retail industry
- Ability to prioritize work and juggle different tasks at the same time
- Extremely well organized with good management skills and a keen eye for detail
- Skilled at maintaining various documents and records
- Ability to work effectively without any supervision
Languages
English
Professional Working
Timeline
Inventory Coordinator
DHL Supply Chain
05.2015 - 05.2024
Customer Service Lead
Exel Logistics
09.2012 - 08.2014
Accounting
Humber College
Bachelor of Accounting - Accounting And Finance
Khalsa College For Women
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