GAGAN DEEP SINGH
Hamilton
Summary
Experienced and adept at collaborating within a team in fast-paced environments, I bring a high level of confidence to performing tasks with meticulous attention to detail. My composed demeanor and active listening skills contribute to creating a harmonious and productive workplace environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Tim Hortons
10.2022 - 09.2024
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Store Supervisor
Pizza Pizza
01.2022 - 10.2022
- Maintained open communication with senior management, completing accurate and current records detailing daily activities and notable incidents
- Protected store assets by carefully preparing and breaking down drawers, resolving discrepancies and organizing deposits
- Showed employees how to handle daily tasks, leading by example and demonstrating ethical behaviors
- Evaluated employee performance regularly, offering constructive feedback and coaching
Assistant Manager
7-Eleven
09.2021 - 01.2022
- Monitored and documented team success through regular performance evaluations
- Uphold brand image by maintaining branch cleanliness, approachability and service
- Oversaw cash handling procedures, including opening and closing registers, making bank deposits, and reconciling daily sales reports
- Assisted with hiring, training, and evaluating new staff members
- Resolved customer complaints or issues in timely manner
- Monitored store cleanliness and presentation, addressing any areas in need of improvement immediately
- Worked closely with manager to develop strategies for improving sales and customer satisfaction
Education
Diploma - Business- Marketing
Mohawk College of Applied Arts & Technology
Hamilton, Ontario05.2020
Skills
- Team Leadership
- Effective Time Management
- Staff Supervision
- Flexible Problem-Solving
- Effective Multitasking
- Effective Listening
Certification
- Smart Serve
- Food Safety & Handling
Languages
English
Punjabi
Hindi
Timeline
Food Service Supervisor
Tim Hortons
10.2022 - 09.2024
Store Supervisor
Pizza Pizza
01.2022 - 10.2022
Assistant Manager
7-Eleven
09.2021 - 01.2022
Diploma - Business- Marketing
Mohawk College of Applied Arts & Technology
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