Gagandeep Singh
Brampton,ON
Summary
Dynamic and results-oriented professional with a proven track record at McDonald’s, where I excelled in customer relations and equipment troubleshooting. Skilled in leadership and team building, I significantly boosted customer satisfaction and team productivity. Expert in multitasking and organization, I thrive in fast-paced environments, consistently delivering exceptional service and operational excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
McDonald’s
Brampton, Ontario
02.2024 - Current
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Perform crew verifications, correct equipment usage, and ensure compliance through signed SOCs
- Completed opening, closing, and shift change tasks by following company guidelines
- Coach new employees in the order-making process, emphasizing efficiency and food quality
- Boosted customer satisfaction by quickly addressing and resolving complaints about food or service
- Organized and restocked supplies to support operations and team productivity.
Sales Associate
Tims Financial
Brampton, Ontario
04.2024 - 10.2024
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Customer Service Associate Cashier
Hasty Market
Brampton, Ontario
03.2024 - 07.2024
- Organized the daily mise en place in order to prepare meals efficiently.
- Assisted with menu planning activities by suggesting creative ideas for dishes based on seasonal ingredients.
- Kept up-to-date with current culinary trends in order to create innovative dishes for customers.
- Prepared a variety of sauces from scratch according to recipes or customer requests.
- Worked closely with other chefs to coordinate meal preparation activities during busy shifts.
Education
Flair college of management and technology
Skills
- Collaboration and Teamwork
- Equipment Troubleshooting and Maintenance
- Customer Relations
- Time Management and Prioritization
- Multitasking and Organization
- Microsoft Office
- Program Scheduling
- Viewer Demographics Analysis
- Photoshop
- Performance Management
- Assembly and production
- Wrapping and boxing
- Leadership and team building
Certification
- Security License
- CPR
- Smart Serve
- First aid
Timeline
Sales Associate
Tims Financial
04.2024 - 10.2024
Customer Service Associate Cashier
Hasty Market
03.2024 - 07.2024
Crew Member
McDonald’s
02.2024 - Current
Flair college of management and technology
Similar Profiles
Zorrianna T JohnsonZorrianna T Johnson
Team Member at McDonald’sTeam Member at McDonald’s
Aidan FealyAidan Fealy
Restaurant Manager at McDonald’sRestaurant Manager at McDonald’s
Adyson DombroskyAdyson Dombrosky
Crew Member at Mcdonald’sCrew Member at Mcdonald’s