GAGANDEEP SINGH
Winnipeg,MB
Summary
Adept at transforming complex data into actionable insights, I enhanced decision-making at Genpact with advanced Excel and SQL skills. My collaborative approach and proficiency in data analysis and visualization led to significant process improvements. Skilled in both technical and interpersonal realms, I drive results through innovation and effective communication.
Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.
Overview
14
14
years of professional experience
Work History
Data Analyst
Genpact
03.2019 - 04.2024
- Produced monthly reports using advanced Excel spreadsheet functions.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Used statistical methods to analyze data and generate useful business reports.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Extracted and interpreted data patterns to translate findings into actionable outcomes.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
- Developed required policies and procedures that reflected actual goals, tasks and workflows, while meeting all regulatory compliance requirements.
- Trained junior analysts on best practices, improving overall team performance and productivity.
QA Test Engineer
Genpact
01.2015 - 02.2019
- Streamlined testing processes by implementing automation tools and frameworks for continuous integration.
- Implemented risk-based testing strategies that prioritized critical functionality based on potential impact to end-users or business operations.
- Optimized resource utilization by coordinating cross-functional teams during the testing phase of concurrent projects.
- Promoted a culture of continuous improvement within the team through regular feedback sessions and knowledge-sharing initiatives.
- Increased customer satisfaction through diligent validation of end-user requirements and prompt issue resolution.
- Facilitated effective communication between QA team members, developers, product managers, and stakeholders to ensure alignment on project goals and milestones.
- Tracked test reports and failures determined by root cause data trends.
- Developed comprehensive test plans and workforce breakdown structures for complete systems.
- Created plans for test method validation using research or field observations.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Kept scripts and test cases updated with current requirements.
Systems Analyst
Accenture
11.2009 - 04.2014
- Gathered requirements and performed gap analysis through design workshops with users.
- Investigated system issues and implemented resolutions to reduce downtime.
- Resolved or escalated problem tickets to resolve user issues.
- Assessed current systems and identified ways to add new functionality while boosting processes.
- Enhanced data security with thorough risk assessments and vulnerability testing.
- Trained end-users on software functionality, empowering them to confidently navigate new systems with ease.
Education
Master of Science - COMPUTERS
GURU NANAK DEV UNIVERSITY
INDIA05.2003
Bachelor of Arts - Commerce
GURU NANAK DEV UNIVERSITY
INDIA04.2000
Skills
- Data Visualization and Presentations
- Data Cleaning
- ETL processes
- SQL
- SQL Databases
- Excel Functions
- Data Analysis
- Report Writing
- Data formatting
- Defect tracking
- Data Mapping
- Data Exports
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Additional Information
Active team player and also having experience in Insurance domain and Banking Domain.
Expert in MS Office and in reporting too.
Always ready to learn and believe in solving the problem not by pass the problem.
I am Game lover like Soccer, Chess and Lawn Tennis
Timeline
Data Analyst
Genpact
03.2019 - 04.2024
QA Test Engineer
Genpact
01.2015 - 02.2019
Systems Analyst
Accenture
11.2009 - 04.2014
Master of Science - COMPUTERS
GURU NANAK DEV UNIVERSITY
Bachelor of Arts - Commerce
GURU NANAK DEV UNIVERSITY
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