Gagandeep Singh
Toronto,ON
Summary
Dedicated and vigilant Security officer with 6 years of experience in protecting personnel and premises. Skilled in monitoring CCTV and controlling access points, conducting patrols and responding to incidents in a timely and effective manner including criminal acts, fire and medical emergencies remaining alert.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mobile Security Officer
EL Expert Security
07.2023 - 10.2023
- Enhanced mobile security by conducting thorough vehicle and foot patrols in designated areas.
- Reduced incidents of theft and vandalism through vigilant monitoring of assigned locations.
- Provided detailed incident reports, documenting observations for management review and action planning purposes.
- Examined doors, windows and gates to verify security.
- Wrote detailed reports of all security breaches and investigations.
SECURITY OFFICER
Great Canadian Entertainment Casino NB
08.2021 - 06.2023
- Investigated suspicious activities and persons to maintain security of premises
- Issued access cards to authorized personnel to monitor access points.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Money Escorts.
CUSTOMER SERVICE REPRESENTATIVE
Circle K
01.2022 - 03.2022
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Team SHIFT LEAD SUPERVISOR
Admiral Investigations Atlantic Inc
09.2020 - 07.2021
- Worked in the Homeless Shelter, Mobile Sites, Construction Buildings as well
- Coordinate with employees and operations department ensuring that all daily security operations run smoothly and effectively
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Trained and mentored new employees, ensuring a smooth onboarding process and seamless integration into the team.
- Other duties include conducting routine patrols in Greater Moncton Area at various clients.
- Monitored employee performance, providing constructive feedback and coaching as needed to support professional growth and skill development.
Mobile Security Supervisor
Logixx Security (ASAP Secured)
12.2018 - 07.2020
- Investigates any suspicious activities that take place and reports unlawful activities such as theft and vandalism to law enforcement officers for further action
- Supervised and evaluated security staff performance to determine compliance with safety regulations
- Maintain a strong optical and tangible image of security & safety in front of general public by monitoring all workplace activities related to security & protection and provide support to management as required
- Ensure the facility's safety and emergency response protocols are in place and follow in case of fire alarms, site emergencies, theft, etc.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
Security Officer
Logixx Security (ASAP Secured)
08.2018 - 12.2018
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Jewellery Escorts from different clients like Cartier, Tiffany, David Yurman and others.
- Worked in retail stores like Fendi, Gucci, louis Vuitton, David Yurman, Hublot, Chanel.
- Monitored Surveillance cameras and performed foot Patrol in Warehouse.
SECURITY GUARD
Star Security & Investigations
11.2017 - 07.2018
- Enhanced event safety by conducting thorough pre-event security assessments and identifying potential risks.
- Provided a secure environment for attendees by implementing strict access control measures at entry points.
- Maintained constant communication with event organizers to address any emerging security concerns promptly.
- Reduced incidents of theft and vandalism by conducting regular foot patrols throughout the event venue.
- Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
- Responded quickly and effectively to various security issues, resolving conflicts and disturbances professionally.
SECURITY GUARD
SECURTRUST PROTECTION
06.2017 - 08.2017
- Responded quickly and effectively to various security issues, resolving conflicts and disturbances professionally.
- Facilitated smooth traffic flow around the event area by directing vehicles and pedestrians according to established protocols.
- Prevented unauthorized access to restricted areas by diligently checking identification and credentials of attendees attempting to enter.
- Permitted entry with escort for approved persons into secure locations.
Education
Advance Diploma - Computer Programming
Lambton College
Mississauga, ON12.2018
Skills
- Excellent communication
- Skills in written and verbal Calling Teamwork
- Guest Relations
- Supervising Experience
- Access Control
- Surveillance monitoring
- Perimeter security
- Incident Reporting
- Security policy enforcement
- CCTV Operation
- Customer Service
- Emergency Response
- Team Leadership
- CPR Certified
- First Aid Certified
- De-Escalation Techniques
Certification
- Ontario Security License, Present
- Security and Private Investigator New Brunswick, Present
- First Aid and CPR, 06/01/25
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Mobile Security Officer
EL Expert Security
07.2023 - 10.2023
CUSTOMER SERVICE REPRESENTATIVE
Circle K
01.2022 - 03.2022
SECURITY OFFICER
Great Canadian Entertainment Casino NB
08.2021 - 06.2023
Team SHIFT LEAD SUPERVISOR
Admiral Investigations Atlantic Inc
09.2020 - 07.2021
Mobile Security Supervisor
Logixx Security (ASAP Secured)
12.2018 - 07.2020
Security Officer
Logixx Security (ASAP Secured)
08.2018 - 12.2018
SECURITY GUARD
Star Security & Investigations
11.2017 - 07.2018
SECURITY GUARD
SECURTRUST PROTECTION
06.2017 - 08.2017
Advance Diploma - Computer Programming
Lambton College
Similar Profiles
Josnel BenjaminJosnel Benjamin
Security Guard at Private Security for El Meson Latin American CuisiSecurity Guard at Private Security for El Meson Latin American Cuisi
Rubina MontapertRubina Montapert
Patient Relations Manager at Expert Dental Midtown & Expert Dental TribecaPatient Relations Manager at Expert Dental Midtown & Expert Dental Tribeca
MARÍA LUCÍA CORREA DE LAMAMARÍA LUCÍA CORREA DE LAMA
Asistente De Comunicaciones at Centro Regional de las Naciones Unidas para la Paz, el Desarme y el Desarrollo en América Latina y el CaribeAsistente De Comunicaciones at Centro Regional de las Naciones Unidas para la Paz, el Desarme y el Desarrollo en América Latina y el Caribe