Gagandeep Singh
104- 1833 41st Street SE ,Calgary,AB
Summary
Over 3 + years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Courier
FedEx
09.2022 - Current
- Drove safely at all times to avoid accidents and harm.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Followed company policies and procedures during shift.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Processed payments and handled cash transactions to secure proper compensation.
Production Operator
Horyls Superior Sausage Ltd
03.2020 - 06.2022
- Used equipment properly to avoid workplace hazards or injuries.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Inspected final products for defects and flaws using proper QA procedures.
- Displayed good knowledge of safe operating and emergency procedures development and implementation.
- Prepared machines for daily use by calibrating and performing preventive maintenance.
Internship Student
Tim Hortons
08.2019 - 02.2020
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Sorted, organized, and maintained files.
- Interacted with customers by phone, email, or in-person to provide information.
Customer Service Associate
Tim Hortons
12.2018 - 08.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Master of Arts - Business Administration
Cape Breton University
Sydney, NS04.2022
Bachelor of Arts - Business Administration
Punjabi University Patiala
Punjab , India 04.2018
High School Diploma -
Jawahar Navodaya Vidayala School
Punjab , India 03.2015
Skills
- Heavy Lifting
- Time Management
- HIPAA Compliance
- Item Tracking
- Punctuality and Reliability
- Hazardous Material Handling
- HAZMAT Protocols
- Document Management
- Resolving Shipping and Delivery Problems
- Processing Samples
- GPS and Route Planning
- Attention to Confidentiality
- Delivering Time-Sensitive Specimens
- Customer Service
- Performance Improvement
- International Shipments
- Accurate Documentation
- Pickup of Patient Documentation
- Dispatching
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 20 staff members.
Certification
- Licensed fork lift operator
- whimis certifeid
- DG CERTIFIED
- Health and safety
HOBBY _ Bodybuilding
Bodybuilding teaches you to believe in yourself and take pride in what you do.
References
Ranjeet Singh savita sharma
2366322311 sharmasavita2121@gmail.com
ranjitmidha22@gmail.com bakery manager
car business owner 236 887 2560
Timeline
Courier
FedEx
09.2022 - Current
Production Operator
Horyls Superior Sausage Ltd
03.2020 - 06.2022
Internship Student
Tim Hortons
08.2019 - 02.2020
Customer Service Associate
Tim Hortons
12.2018 - 08.2019
Master of Arts - Business Administration
Cape Breton University
Bachelor of Arts - Business Administration
Punjabi University Patiala
High School Diploma -
Jawahar Navodaya Vidayala School
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