Gagandeep Singh
Cambridge,ON
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Warehouse Worker
VA Transport
10.2022 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Customer Service Representative
Concentrix Daksh Service India Private Limited
07.2021 - 10.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Machine Operator
Egar Tools And Die
09.2022 - 10.2022
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep the manufacturing process running smoothly.
Quality Inspector
Camcor Manufacturing
02.2022 - 05.2022
- Inspected [Product or service] with accuracy, reporting problems or defects quickly.
- Discarded and rejected products, materials and equipment not conforming with specifications.
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Worked with specific production team members to rectify production issues and maintain high-quality final products.
- Documented findings and produced reports to aide management in assessing and correcting quality concerns.
Education
Business Marketing - Business
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON08.2023
High School Diploma -
Jasper School
Punjab, India03.2020
Diplona in Software Application & Data Processing
National Institute of Computer Technology
Chandigarh, India11.2017
Skills
- Picking and Packing
- Maintain Records
- Technical Document Reading
- Prepare Orders
- Materials Handling and Transport
- Good Communication
- Computer Skills
- Inspect Parts
- Fast learner
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Warehouse Worker
VA Transport
10.2022 - Current
Machine Operator
Egar Tools And Die
09.2022 - 10.2022
Quality Inspector
Camcor Manufacturing
02.2022 - 05.2022
Customer Service Representative
Concentrix Daksh Service India Private Limited
07.2021 - 10.2021
Business Marketing - Business
Conestoga College Institute of Technology And Advanced Learning
High School Diploma -
Jasper School
Diplona in Software Application & Data Processing
National Institute of Computer Technology
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