Gagandeep Kumar
Security Supervisor
Edmonton,AB
Summary
Detail-oriented and highly organized professional with over 5 years of experience in operations coordination, reporting, and real-time monitoring in fast-paced environments. Proven ability to manage communications, track activities, and coordinate personnel effectively. Strong knowledge of safety procedures, incident handling, and customer service. Seeking to transition into a Dispatcher role to support efficient transportation and logistics operations.
Overview
12
12
years of professional experience
1
1
Certification
3
3
Languages
Work History
Security Supervisor
Pure Casino
Edmonton, AB
01.2020 - Current
- Monitored large-scale operations involving over 1,600 patrons daily.
- Responded to service calls and coordinated with multiple departments for efficient resolution.
- Maintained communication using radio systems to dispatch assistance where required.
- Assisted in managing high-pressure situations and ensured compliance with safety regulations.
Security Officer
Paladin Security
Edmonton, AB
01.2022 - Current
- Maintained detailed daily logs and incident reports, ensuring accurate record-keeping.
- Monitored site activity and coordinated responses to incidents and emergencies.
- Communicated effectively with team members and supervisors to ensure smooth operations.
- Tracked movements and activities within assigned areas to maintain safety and compliance.
Security Officer
PWM
Edmonton, AB
01.2019 - 01.2021
- Responded to alarms and coordinated appropriate actions based on situation severity.
- Documented incidents and maintained accurate reports.
- Handled customer inquiries and resolved issues efficiently.
Driver / Operator
Uber
Edmonton, AB
01.2019 - 01.2021
- Managed routes and schedules to ensure timely transportation.
- Maintained vehicle logs, mileage, and service records.
- Demonstrated strong knowledge of city routes and traffic conditions.
Supervisor
Ripe Tomato Pizza
Edmonton, AB
01.2018 - 01.2019
- Supervised staff, assigned duties, and managed daily operations.
- Handled scheduling and ensured smooth workflow during busy hours.
- Resolved customer concerns and maintained service quality.
Supervisor
Warraich Meats
Edmonton, AB
01.2017 - 01.2018
- Oversaw staff performance and improved operational efficiency.
- Maintained inventory records and ensured compliance with standards.
Supervisor
Quality Meats
Brampton, ON
01.2015 - 01.2017
- Managed inventory, records, and staff scheduling.
- Ensured smooth coordination of daily operations.
Education
Post-Graduate Diploma - Business
Sheridan College, Davis Campus
01.2017
Skills
- Dispatch coordination & communication
- Monitoring personnel & operations
- Record keeping, reporting & documentation
- Strong multitasking and time management
- Knowledge of safety protocols & emergency response
- Radio communication & incident response
- Customer service and conflict resolution
- Team supervision & workload management
Certification
- First Aid & CPR Level C
- Security Services License (PPCT with Handcuffs)
- ProServe Certification
- Class 3 & 4 Driver's License
References
Available upon request
Languages
English
Advanced (C1)
Punjabi
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Security Officer
Paladin Security
01.2022 - Current
Security Supervisor
Pure Casino
01.2020 - Current
Security Officer
PWM
01.2019 - 01.2021
Driver / Operator
Uber
01.2019 - 01.2021
Supervisor
Ripe Tomato Pizza
01.2018 - 01.2019
Supervisor
Warraich Meats
01.2017 - 01.2018
Supervisor
Quality Meats
01.2015 - 01.2017
Post-Graduate Diploma - Business
Sheridan College, Davis Campus