GAGANDEEP KAUR HANS
Yorkton,SK
Summary
- Seeking a challenging organization with a dynamic team environment which should honor and provide me opportunity to reach my growth potential.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Dairy Queen
11.2023 - Current
- Taking orders accurately and efficiently
- Providing friendly and courteous customer service
- Ensuring cleanliness and sanitation standards are maintained
- Handling customer inquiries and complaints prompts and professionally
- Collaborating with team members to ensure smooth operations
LPO (Loss Prevention Officer)
Executive Protection Services
11.2022 - 10.2023
- Access Control
- Surveillance
- Emergency Management
- Conflict Resolution
Sales Associate
Winners
05.2022 - 10.2023
- Customer service
- Sales Transactions
- Merchandising
- Loss Prevention
- Inventory Management
Call Center Agent
Gravio Services
12.2019 - 01.2022
- Managed inbound and outbound customer calls professionally
- Resolved customer issues and escalated complex cases
- Met performance metrics and customer satisfaction targets
Education
CERTIFICATE IN BUSINESS ADMINISTRATION LEVEL-2 -
University of Regina
Regina, SKHIGH SCGOOL DIPLOMA -
Meritorious School Bathinda
Bathinda, PunjabSkills
- Customer service skills
- Effective communication skills
- Out-of-the-box thinking
- Teamwork
- Relationship building
- Flexibility
- Adaptability
- Ability to work in fast-paced environments
References
References can be provided upon request.
Attributes
- Adaptable, quick learner with positive attitude.
- Honest and reliable.
- Well-developed interpersonal skills.
- Relate well to people of all backgrounds.
Timeline
Customer Service Representative
Dairy Queen
11.2023 - Current
LPO (Loss Prevention Officer)
Executive Protection Services
11.2022 - 10.2023
Sales Associate
Winners
05.2022 - 10.2023
Call Center Agent
Gravio Services
12.2019 - 01.2022
CERTIFICATE IN BUSINESS ADMINISTRATION LEVEL-2 -
University of Regina
HIGH SCGOOL DIPLOMA -
Meritorious School Bathinda
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