Gagandeep Kaur
SCARBOROUGH,ON
Summary
Highly reliable Security Concierge with 2+ years of residential high-rise experience at Lion Guard Corporation. Strong in access control, CCTV monitoring, patrols, emergency response, incident reporting, and providing excellent customer service. Known for professionalism, calm decision-making, and maintaining a secure environment. Fully available for full-time security roles.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Security Concierge
Lionguard Corporation
Toronto, Ontario
01.2024 - Current
- Lead and coordinate 1–3 security guards to maintain smooth daily operations
- Enforce company policies, procedures, and building standards
- Conduct regular patrols, safety checks, and maintain site compliance
- Monitor CCTV and operate security systems effectively
- Review and maintain logs for entry/exit of personnel, materials, and vehicles
- Monitor and authorize access for employees, visitors, and contractors
- Maintain parcel handling, key control, and parking management
- Respond to emergencies, alarms, disturbances, and incidents
- Write detailed Incident Reports and review reports from team members
- Document daily activities, irregularities, and property concerns
- Provide helpful customer service to residents and guests
- Liaise with property management and site leadership
- Contact police, fire, or emergency services when needed
- Warn individuals of rule violations and take appropriate action
- Assist with updating Post Orders and SOPs
- Support first responders and law enforcement during incidents
- Perform additional tasks assigned by management
Education
Seneca College of Applied Arts And Technology
North YorkDiploma - Project Management
Fleming College
Peterborough, Ontario 09.2023 - 04.2024
Skills
- Access Control & Visitor Management
- CCTV & Surveillance Monitoring
- Emergency Response & Incident Handling
- Patrols & Site Safety Checks
- Report Writing & Incident Documentation
- Customer Service & Front Desk Support
- Building Safety & Fire Procedures
- SOP Enforcement & Policy Compliance
- Conflict Resolution & De-escalation
- Law Enforcement Liaison
Certification
- Ontario Security Guard License – Valid
- First Aid & CPR – Valid
Availability
- Full-Time | Weekdays, Evenings,Weekends
- Valid Canadian Work Permit
Timeline
Security Concierge
Lionguard Corporation
01.2024 - Current
Diploma - Project Management
Fleming College
09.2023 - 04.2024
Seneca College of Applied Arts And Technology