Gagandeep Kaur
Norval,ON
Summary
To acquire a career in a fast-paced, challenging, and rewarding environment that will utilize my current abilities, and enhance my skills within a growing organization.
Early childhood professional with history of creating enriching educational experiences. Proven ability to design and implement curriculum that promotes cognitive and social development. Emphasizes collaboration and adapts to evolving classroom needs, ensuring positive outcomes for all students.
Overview
8
8
years of professional experience
Work History
Operational Supervisor
Metro Supply Chain
06.2024 - Current
- Schedule the labour requirements for the shift to ensure production goals are met within the budgeted cost structure.
- Complete shift briefings to ensure the effective communication of relevant information to all employees.
- Assign and follow up with operators and warehouse staff on the length of time required for tasks to be completed by noting tasks assignments and communicating approximate time of completion.
- Ensure the sequences of orders are picked based on priority shipments and priority customers therefore reducing extensive waiting times for drivers, RUSH loads and late deliveries.
- Hold Team Leaders accountable for ensuring proper picking and packing procedures are followed and that all production meets or exceeds Client’s quality standards.
- Monitor, analyze and report daily/weekly departmental performance through effective KPI tracking and data collection for respective shift.
- On a daily basis approve all labour hours using agile in adherence with company policies, maintaining accurate record keeping ensuring proper payment of employees for the shift and cost allocation to customer accounts.
- Provide daily feedback to employees through coaching and administer performance appraisals. Handle all disciplinary situations appropriately and in a timely manner with appropriate supporting documentation.
- Maintain close interaction with customers to develop strong relationships while assessing service requirements; communicate where appropriate.
- Maintain a clean and safe work environment.
- Fulfill the duties of a supervisor under the Occupational Health and Safety Act including safety, violence and harassment laws.
- Assumes additional related responsibilities as required
Team Lead
Metro Supply Chain
01.2023 - 06.2024
- Performing multiple warehouse tasks including receiving, order picking, replenishment, cycle counts and shipping to support on-time completion of daily tasks, ensuring customer service standards are met.
- Communicate and work with team members to ensure proper movement of materials throughout the warehouse.
- Provide training, motivation and assist team members to carry out tasks and responsibilities in a safe, standardized, and efficient manner.
- Provide peer support for the purpose of on-the-job training of new hires.
- Influence warehouse team members to follow approved warehouse operating procedures for MHE inspections, damages, replenishment, cleanliness, order picking, shipping, receiving and cycle counts escalating to operations supervisor when necessary.
- Play a leadership role in daily shift briefings ensuring team member concerns are addressed.
- Suggest ideas for continuous improvement assists with implementation of continuous improvement initiatives.
- Function as the workflow process and RF Scanner technical expert for team members.
- Ensure RF IT related issues are acted on immediately, including opening IT Track-it and follow-up.
- Support teamwork by promoting positive two-way communication.
- Assist operations supervisor with monitoring daily productivity and quality goals.
- Completion of Team Lead Daily Shift Report and reviews with the operations supervisor
Operations Support
National Logistics Services
11.2021 - 01.2023
- Pick and packing in various methods like Maps, Musical Runs.
- Insisted in investigations for missing items for any shortages.
- Ensured labels are being applied according to customer needs.
- Ensured Pack and Hold after completing the packing.
- Detailed understanding of wide retail stores.
- Ensured retail is being done to meet the lane haul to make delivery on times.
- Helped in organizing the BOL and storing them properly.
- Good command with WMI/MS offices
- Ensured the housekeeping and health safety in warehouse
Warehouse Associate
Pet Science LTD
01.2021 - 11.2021
- Picking, packing orders and hanging with best KPI exceeding daily target.
- Picking heavy boxes and well organize product while fill active.
- Actively managed Cycle count, RF scanners and manifesting.
- Very aware of PKMS and WMS system.
Kindergarten Teacher
Spring Field Convent School
06.2017 - 08.2020
- Developed engaging lesson plans aligned with early childhood education standards.
- Fostered a nurturing classroom environment promoting social and emotional growth.
- Facilitated hands-on learning activities enhancing cognitive development and creativity.
- Implemented individualized instruction strategies addressing diverse learning needs.
- Collaborated with parents to support student progress and enhance communication.
- Built positive relationships with students and families for safe, trusted learning support.
- Played games with students to increase understanding of subjects.
Education
Business Diploma -
Conestoga collage
Skills
- Exceptional computer skills: Microsoft Word, Excel, Outlook
- Marketing
- Project Management
- Social Media
- Planning
- Profit & Loss
- Problem-solving
- Relationship building
- Maintaining safety
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Timeline
Operational Supervisor
Metro Supply Chain
06.2024 - Current
Team Lead
Metro Supply Chain
01.2023 - 06.2024
Operations Support
National Logistics Services
11.2021 - 01.2023
Warehouse Associate
Pet Science LTD
01.2021 - 11.2021
Kindergarten Teacher
Spring Field Convent School
06.2017 - 08.2020
Business Diploma -
Conestoga collage
LEADERSHIP
Handling a team of 30 Team members in Metro Supply Chain and working closely with my manager on floor organizations gave me an upper hand on my manager and leadership skills.