Summary
Overview
Work History
Education
Skills
Certification
Clinical Experience
Timeline
Generic

Gagandeep Kaur

Kaur,Canada

Summary

Dynamic and results-driven professional with extensive experience at Amazon, excelling in team leadership and logistics optimization. Proven ability to enhance operational efficiency and customer satisfaction through effective problem-solving and time management. Recognized for successfully managing 100k packages in a cycle while fostering a collaborative work environment.

Committed Direct Care Worker brings success in healthcare roles. Skilled at assisting with daily living activities and meal preparation. Focused on maintaining client safety and comfort through continuous monitoring and care.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Process Assistant

AMAZON Logistics
06.2024 - Current
  • Efficiently managed inventory for the warehouse, ensuring accurate tracking and minimizing discrepancies
  • Managed day-to-day activities in the delivery station, ensuring smooth operations of inbound, outbound, and sortation processes.
  • Processed and managed shipments, optimizing logistics operations for timely and accurate deliveries
  • Developed strong customer relationships, delivering exceptional service and addressing inquiries or concerns promptly
  • Led and supervised a team of 35 employees, fostering a collaborative work environment and achieving team objectives. Provided real-time coaching and feedback to associates, fostering a culture of continuous improvement
  • Took responsibility for scheduling, training, and providing valuable feedback to all team members, promoting continuous improvement.
  • I'm really proud to mention that I did 100k packages in cycle 1 without any issues and without risking the safety of my team members.

Learning Trainer

Amazon Delivery Station
10.2023 - 06.2024
  • Developed and delivered training programs for new and existing employees, ensuring understanding of Amazon's policies, procedures, and safety protocols.
  • Conducted onboarding and orientation sessions for new hires, leading them through station-specific tools, systems, and workflows.
  • Provided hands-on training for operational processes including package sorting, scanning, routing, and delivery.
  • Acted as a mentor and support system for new hires, ensuring they feel comfortable and confident in their roles.
  • Implemented performance improvement strategies through targeted training, reducing errors and boosting productivity

FC ASSOCIATE

Amazon
11.2021 - 09.2023
  • Adhered strictly to all safety regulations while handling hazardous materials such as chemicals or sharp objects.
  • I possess strong interpersonal communication abilities with customers, vendors, and colleagues that are essential for customer service excellence.
  • As a Fulfillment Associate, I have developed excellent organizational and time management skills to ensure the efficient completion of tasks.
  • Collaborated with leadership to develop new strategies to improve fulfillment processes.
  • My ability to think on my feet helps me anticipate potential problems during the process of fulfilling orders so that they can be addressed quickly.
  • Followed company policies and procedures to drive safety of associates and customers.
  • Participated in weekly staff meetings to discuss operational goals and objectives.

Education

Health Care Assistant Program - Health Care

Western Community College
Surrey
07-2025

ASSOCIATE OF ARTS -

University Canada West
Vancouver, BC
07.2023

Skills

  • Teamwork
  • Multi-Tasking
  • Flexibility And Punctuality
  • Filing And Organizing
  • Time Management
  • Problem-Solving Skills
  • Able To Work Under Pressure
  • Customer Experience
  • Critical Thinking
  • Punctual And Dependable
  • Verbal and written communication
  • Creative Solutions
  • Compassionate and patient-centered care focused on dignity and respect
  • Proficient in assisting with activities of daily living (ADLs): bathing, dressing, toileting, feeding, and grooming
  • Experience with mobility assistance, safe transfers, and use of mobility aids (wheelchairs, walkers, ceiling lifts)
  • Accurate monitoring and documentation of vital signs (temperature, pulse, respiration, blood pressure)
  • Knowledge of infection control protocols and proper use of PPE
  • Familiar with electronic medical records (EMR) and confidential charting practices
  • Strong communication skills; able to build trust with patients and collaborate with nursing teams
  • CPR and First Aid certified, with training in emergency response
  • Skilled in time management, prioritizing tasks in high-demand care environments
  • Respectful of diverse cultural and personal backgrounds; trained in inclusive care practices
  • Reliable, punctual, multi-tasking in stressful environments

Certification

  • Health Care Assistant Certificate
  • CPR/First Aid Certification
  • Food Safety Certification
  • WHMIS Training (in Canada)
  • Medication Assistance Certification

Clinical Experience

  • Long term facility:- Suncrest Retirement LTD
  • Assisted living:- Astoria-Aspira retirement living

Timeline

Process Assistant

AMAZON Logistics
06.2024 - Current

Learning Trainer

Amazon Delivery Station
10.2023 - 06.2024

FC ASSOCIATE

Amazon
11.2021 - 09.2023

Health Care Assistant Program - Health Care

Western Community College

ASSOCIATE OF ARTS -

University Canada West

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Gagandeep Kaur