Gagandeep Kaur
Summary
Detail-oriented Logistics Planner with over 3 years of experience in freight forwarding, customs clearance, and supply chain coordination. Skilled in preparing documentation, ensuring regulatory compliance, and managing both international and domestic shipments to support timely delivery. Certified by CIFFA (Canadian International Freight Forwarders Association) and experienced in resolving complex logistics challenges while implementing cost-effective solutions to enhance operational performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operations Co-ordinator
Helpfast Personnel Inc
04.2024 - Current
- Exclusive planning of Canadian Tire Freight from Calgary.
- Monitor and coordinate daily operational activities across departments to ensure timely delivery of goods and services.
- Support onboarding and training for new operations staff.
- Collaborate with vendors, clients, and internal teams to ensure service quality and satisfaction.
- Acted as the primary point of contact for customer inquiries, ensuring prompt and professional responses to all concerns.
- Collaborated with clients to understand their needs and tailored logistics solutions accordingly.
- Built positive relationships with customers through consistent communication and service follow-up.
Logistics Planner Western Canada
New Way Trucking Ltd.
10.2024 - 04.2025
- Managed 5 Walmart Terminals across western Canada Along with city deliveries.
- Exclusive planning of Walmart Freight originating from Calgary, Saskatoon and Surrey.
- Interaction with customers, carrying out solutions to their issues after weekly meetings with them.
- Worked with cross-functional teams, sales, procurement, and operations.
- Strong Negotiation with customers to reduce costs for the organization of my daily tasks.
- Managing a Fleet of 100 Trucks and assigning routes to the drivers to maintain equality among them while bringing out the best for the company.
- Planning long combination vehicles originating from Calgary to reduce costs and to make sure the loads are ahead of time in their Respective Cities.
- Provided comprehensive onboarding training for new logistics team members, fostering a culture of excellence within the department.
Sales Representative and Logistic Co-ordinator
A1 Triplex Ltd.
11.2023 - 10.2024
- Vendor & Carrier Relationships
- Process Improvement
- Team Collaboration
- Software Proficiency
- Problem Solving
- Compliance and Safety
- Client Relationship Management
- Negotiation And closing
Logistics coordinator
Hunter Express Ltd.
03.2022 - 11.2023
- Coordinating, Scheduling, Managing, and communicating all pickup and delivery information to drivers via telephone or pre-planned trips.
- Organized and monitored the shipment of products in accordance with customer requirements.
- Tracking and tracing to ensure on-time pickup and deliveries.
- Finding service calls for drivers in case of on-route breakdowns.
- Responding to customer inquiries and providing them with solutions.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Ensuring truck safety, insurance, and registration are updated.
Education
Supply chain management- Global logistics
Fleming college
Toronto, ON09.2023
International Freight Forwarding
Fleming college
Toronto, ON09.2023
Project management
Georgian college ILAC
Toronto, ON09.2022
B.com - Bachelor of commerce
Sri Guru Gobind Singh College of Commerce
06.2021
Skills
- Customer Relationship Management
- Problem-solving
- Supply Chain Operations
- Logistics Equipment Knowledge
- Schedule management
- Computer skills
- Transportation Management
- Cost Management and Budgeting
- Scheduling management
- Process implementation
- Administrative management
Certification
CIFFA - Certified Freight Forwarder.
Timeline
Logistics Planner Western Canada
New Way Trucking Ltd.
10.2024 - 04.2025
Operations Co-ordinator
Helpfast Personnel Inc
04.2024 - Current
Sales Representative and Logistic Co-ordinator
A1 Triplex Ltd.
11.2023 - 10.2024
Logistics coordinator
Hunter Express Ltd.
03.2022 - 11.2023
International Freight Forwarding
Fleming college
Project management
Georgian college ILAC
B.com - Bachelor of commerce
Sri Guru Gobind Singh College of Commerce
Supply chain management- Global logistics
Fleming college
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