Summary
Overview
Work History
Education
Skills
Languages
Timeline
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GAGANDEEP KAUR

Delta,BC

Summary

Dedicated administrative professional with over 3 years of experience in office operations, customer service, and logistical support. Expertise in managing day-to-day operations, coordinating with cross-functional teams, and ensuring compliance with organizational and regulatory standards. Adept at streamlining processes, improving operational efficiency, and fostering a collaborative workplace culture. Seeking to leverage my skills in an administrative role to support organizational growth and effectiveness.

Overview

11
11
years of professional experience

Work History

Production Supervisor

Elite Sofa Designs
10.2021 - 07.2024
  • Establish work schedules and procedures, accomplishing results by communicating job expectations, planning, monitoring and appraising job results
  • Answered phone calls, handled customer inquiries, and resolved complaints, ensuring a high level of customer satisfaction
  • Managed office operations including ordering supplies, coordinating internal communications, and maintaining office records
  • Assisted in preparing reports, invoices, and other necessary documentation for internal and external stakeholders
  • Ensure smooth operation of computer equipment and machinery
  • Arrange of maintenance and repair work
  • Maintaining accurate records of all exports, invoices, and pricing
  • Preparing and managing all export documentation such as shipping documents, customs declarations
  • Conduct performance reviews

Fulfillment Associate

Amazon
03.2020 - 12.2021
  • Performed warehouse duties including operating pallet jacks, cherry pickers, and forklifts to efficiently manage and transport merchandise.
  • Processed and verified orders, ensuring product accuracy and inspecting merchandise for damage.
  • Packed items for delivery and updated the database to reflect order completion.
  • Adhered to health and safety guidelines and contributed to maintaining warehouse safety standards.
  • Communicated with team members to ensure timely and accurate product delivery.

Teaching Assistant

St. Peter’s Convent High School
01.2014 - 01.2018
  • Evaluated and graded students' work, ensuring retention and providing constructive feedback.
  • Organized and executed weekly lesson plans, fostering academic development and student engagement.
  • Developed strong relationships with students, parents, and guardians, promoting involvement in the students’ emotional and behavioral growth.
  • Assisted in organizing extracurricular activities and field trips, ensuring student safety and engagement.
  • Maintained organized records and worked closely with school administration to support smooth operational activities.

Education

Master of Science - Instructional Technology

New York Institute of Technology
Vancouver, BC
08-2021

Master of Science - Botany

Punjab University
Punjab, India
05-2019

Skills

  • Office Administration & Operations
  • Logistics & Inventory Management
  • Advanced Communication & Interpersonal Skills
  • Team Leadership & Collaboration
  • Purchase Order Processing & Export Documentation
  • Regulatory Compliance & Documentation
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
  • Analytical Thinking & Problem Solving

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Production Supervisor

Elite Sofa Designs
10.2021 - 07.2024

Fulfillment Associate

Amazon
03.2020 - 12.2021

Teaching Assistant

St. Peter’s Convent High School
01.2014 - 01.2018

Master of Science - Instructional Technology

New York Institute of Technology

Master of Science - Botany

Punjab University

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GAGANDEEP KAUR