Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gagandeep Kaur

Winnipeg

Summary

Seeking a challenging and rewarding opportunity in a reputed organization which recognizes and utilizes my true potential while nurturing my analytical and technical skills.

Overview

5
5
years of professional experience

Work History

Customer Experience Specialist

Air Canada
Manitoba
01.2023 - Current
  • Helps passengers with self-serve or assisted check in procedures.
  • Deal with passenger flight queries.
  • Assist pre-boarding passengers and provide information on flight schedules and routes.
  • Verify travel documents and provide boarding passes.
  • Care for children travelling alone and with disability.
  • Follow strict and safety measures.
  • Update computerized records and appropriate use of equipment.
  • Weigh baggage and collect any excess weight charges.

Supply Control Coordinator

CTG Brands Inc.
Vaughan
06.2021 - 01.2023
  • Coordinate activities for Online department.
  • Processing orders in vendor portal.
  • Assist in storing, locating inventory for online orders.
  • Train fresh staff.
  • Processing online inventory related adjustments in WMS.
  • Assist in duties assigned by the supervisor.
  • Preparing daily shipments and inventory maintenance.
  • Prepare outgoing shipments and hand-off to freight couriers.
  • Keep a record of shipment information.
  • Ensure that online associates follow all health and safety guidelines.

Personal Support Worker

Vericlock Company
Ontario
06.2021 - 09.2021
  • Provided compassionate care and support to elderly and individuals with disabilities.
  • Assisted with daily activities such as bathing, grooming, meal preparation, and medication reminders.
  • Maintained a clean and safe environment.
  • Monitored client health and reported any changes to supervisors.
  • Promoted emotional and physical well-being through companionship and active engagement.

Team Member

Burger King
Toronto
01.2021 - 03.2021
  • Customer service.
  • Effective communication skills.
  • Active listening and problem solving.
  • Active participant.

Team Member

Popeye's Louisiana Kitchen
Toronto
07.2020 - 11.2020
  • Fast paced environment.
  • Interacting with customers.
  • Store-front management and cash handling.
  • Drive-thru.
  • Storing goods in a FIFO manner.

Education

High school diploma or GED - Business Management

Northern College at Pures
Ontario
04.2021

Skills

  • Customer service
  • Excellent command in English
  • Media and social media analytics
  • Excellent multi-tasking ability
  • Maintaining Long Term Relationships

  • Proficient with Microsoft Word
  • Excel
  • PowerPoint
  • Communication skills
  • Microsoft Office
  • Culturally Diverse
  • Able to deliver successful results
  • Independently
  • Collaborative environment
  • Multilingual
  • Punctual
  • Good Managerial skills
  • Organizational skills
  • Created and formatted spreadsheets
  • Attention to detail
  • Highly organized
  • Motivated
  • Thorough understanding of social
  • Created a filing system using OneDrive
  • Observing People & Surroundings
  • Marketing
  • Quick and continuous learner
  • Problem solving
  • Leadership

Languages

  • Punjabi, Native
  • Hindi, Native
  • English, Native

Timeline

Customer Experience Specialist

Air Canada
01.2023 - Current

Supply Control Coordinator

CTG Brands Inc.
06.2021 - 01.2023

Personal Support Worker

Vericlock Company
06.2021 - 09.2021

Team Member

Burger King
01.2021 - 03.2021

Team Member

Popeye's Louisiana Kitchen
07.2020 - 11.2020

High school diploma or GED - Business Management

Northern College at Pures

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Gagandeep Kaur