Gagandeep Kaur
Brampton,ON
Summary
Store Manager at Church's Texas Chicken with expertise in employee training and development, consistently driving sales through innovative promotions. Proficient in inventory control and delivering exceptional customer service, fostering engaging team environments that promote growth and satisfaction. Demonstrated ability to complete projects on time and within budget, contributing to overall operational success.
Overview
6
6
years of professional experience
Work History
Store Manager
Church's Texas Chicken
Brampton, Ontario
07.2021 - Current
- Recruited, interviewed, hired, trained, evaluated employee performance, coached employees when necessary.
- Ensured that all products were properly labeled according to company standards.
- Promoted store events such as special promotions and discounts to increase sales volume.
- Managed schedules, customer service, and project planning.
- Resolved customer complaints quickly and efficiently while maintaining excellent customer service standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Associate Product Manager
NS Matrix Services Pvt Ltd.
Delhi, India
07.2019 - 11.2020
- Conducted surveys to evaluate consumer taste and purchasing patterns, identifying progress opportunities and future trends.
- Launched and administered ad-hoc research projects to address specific client needs.
- Managed internal and external client communication to ensure clarity and alignment throughout projects.
- Provided live field progress reports, including charts and tables, to assist clients with monitoring.
- Maintained client expectations through a professional approach, ensuring satisfaction with project outcomes.
- Applied effective project management techniques to deliver projects within budget and time constraints.
Education
Software Engineering Technician - Software Engineering
Centennial College
Scarborough, None12-2022
Bachelor of Technology - Computer Science
MDU
Rohak, India06-2017
Skills
- Employee training and development
- Inventory control
- Sales strategy and promotions
- Customer service excellence
- Visual merchandising techniques
- Staff scheduling and management
Timeline
Store Manager
Church's Texas Chicken
07.2021 - Current
Associate Product Manager
NS Matrix Services Pvt Ltd.
07.2019 - 11.2020
Software Engineering Technician - Software Engineering
Centennial College
Bachelor of Technology - Computer Science
MDU
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