Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Gagandeep Kaur

Winnipeg,Manitoba

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Manager

Jahangir Khan
06.2023 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Dietary Aide

Karen
08.2024 - 12.2024
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.

99 Cent Pizza

Khan
05.2023 - 12.2024
  • Created a welcoming atmosphere for guests by maintaining a clean and organized dining area, leading to positive reviews on social media platforms.
  • Increased overall store sales through effective marketing strategies and promotional campaigns.
  • Trained and mentored staff members, fostering a positive work environment that encouraged teamwork and collaboration.
  • Maintained compliance with local health department regulations by enforcing strict sanitation practices and food handling guidelines.
  • Streamlined the order-taking process to reduce wait times for customers, resulting in higher repeat business.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed inventory levels to minimize waste and reduce costs while ensuring consistent product availability.
  • Enhanced customer experience by addressing any service or product issues promptly, demonstrating commitment to excellent service standards.
  • Managed financial aspects of the store, including budgeting, profit and loss analysis, and cost control measures to maximize profitability while maintaining high-quality standards.
  • Implemented staff training programs to improve efficiency and productivity, consistently meeting or exceeding performance targets.
  • Analyzed sales data to identify trends in customer preferences, adjusting menu offerings accordingly to maximize profits.
  • Optimized store operations by regularly reviewing and updating policies and procedures to ensure best practices were followed.
  • Championed company values within the store location, promoting an environment focused on exceptional service and quality products at all times.
  • Tracked food production levels, meal counts, and supply costs.
  • Oversaw training of more than Number team members.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Education

Associate Of Arts - Business Administration

Providence University College
Winnipeg, MB
10.2025

Skills

  • Cash handling
  • Customer service focus
  • Employee training
  • Workplace safety
  • Accurate money handling
  • Staff motivation
  • Punctual and reliable
  • Handling customer complaints
  • Opening and closing procedures
  • Training and mentoring
  • Relationship building
  • Team development
  • Staff training and onboarding
  • Decision-making
  • Performance reviewing
  • Schedule oversight

Languages

Punjabi
Native or Bilingual
English
Professional Working
Hindi
Professional Working

Certification

Food handling certified

Timeline

Dietary Aide

Karen
08.2024 - 12.2024

Shift Manager

Jahangir Khan
06.2023 - Current

99 Cent Pizza

Khan
05.2023 - 12.2024

Associate Of Arts - Business Administration

Providence University College

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