Gagandeep Kaur
Moose Jaw
Summary
Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Dedicated to increasing sales by providing the ultimate customer experience. Experienced and skillful Inbound Customer Service Agent providing high quality service to callers, working address and meet all needs.
Overview
2
2
years of professional experience
Work History
Associate
Amazon delivery station
01.2024 - 01.2025
- Conducted market research to identify customer needs and preferences, resulting in a new product launch with high customer demand
- Worked with project managers to develop and implement strategies for cost savings and resource optimization
Cashier & Kitchen Assistant
Indias taste
01.2023 - 01.2024
- Greeted customers in a friendly and professional manner
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
- Operated a POS system to process payments, refunds, and exchanges
Education
Supply chain management
SASK POLYTECHNIC
01.2025
Information technology
ALGOMA UNIVERSITY
01.2024
Skills
- Customer Service
- Creative Problem solving
- Effective time management
- Fast learner
- Ability to work in team
- Computer Skills
- Ability to multitask
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Associate
Amazon delivery station
01.2024 - 01.2025
Cashier & Kitchen Assistant
Indias taste
01.2023 - 01.2024
Information technology
ALGOMA UNIVERSITY
Supply chain management
SASK POLYTECHNIC
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