Kirandeep Kaur

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

• Conducting quality assurance surveys with customers and providing feedback to the staff.

• Managing phone calls, responding to emails, and governing all the contracts to ensure everything.

• Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution

• Recommend potential products or services to management by collecting customer information and analyzing customer needs.

• Provided exceptional services and pleasant shopping experiences to retail customers.
• Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
• Managed efficient cash register operations.