Gagandeep Kaur
Brampton,Ontario
Summary
Friendly and approachable with excellent communication skills and positive attitude. Understands importance of accuracy and efficiency in order taking, with proficiency in handling customer requests and managing transactions. Aims to contribute to smooth and satisfying customer experience.
Overview
2
2
years of professional experience
Work History
Order Taker
Kulcha Bites
08.2024 - Current
- Delivered a positive customer experience by managing interactions at the food truck window, handling inquiries, and ensuring customer satisfaction
- Supported daily operations, including order processing, food preparation, and customer service
- Participated in training sessions to stay updated on trends and best practices
- Performed cash register operations for accurate transactions and issue resolution
- Conducted reviews of teamwork to maintain operational efficiency
Customer Service Cashier
Warraich Meats
09.2023 - 07.2024
- Listened to customers, resolved concerns, and escalated major issues when necessary
- Maintained a clean, welcoming workspace while meeting and exceeding service goals
- Processed transactions accurately using POS systems and provided exceptional service
- Assisted customers with menu selections, promoted specials, and addressed inquiries
- Reduced waste and improved operations through careful monitoring of processes
Guest Service Host
Anokhi Indian Dining
02.2023 - 09.2023
- Managed reservations and ensured seamless guest experiences
- Monitored the lobby area to identify opportunities for improvement
- Delivered hospitality by warmly greeting and seating guests promptly
- Took reservations and phone orders, answered inquiries, and provided accurate wait times
- Set team performance expectations and provided constructive feedback
Education
Course - Computer Programming
Sheridan College Institute of Technology and Advanced Learning
08.2024
Skills
- Customer Service
- Money Handling
- Cleaning Skills
- Cash Handling and Management
- Social Media
- Time Management
- Memory Retention
- Training
- Team Supervision
- MS Office
- Team Building
- Written & Verbal Communication
Timeline
Order Taker
Kulcha Bites
08.2024 - Current
Customer Service Cashier
Warraich Meats
09.2023 - 07.2024
Guest Service Host
Anokhi Indian Dining
02.2023 - 09.2023
Course - Computer Programming
Sheridan College Institute of Technology and Advanced Learning
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