Gagandeep Kaur
Brampton,ON
Summary
Dynamic team member with a proven track record at Wendy's, excelling in customer service and multitasking. Demonstrated ability to enhance team efficiency and customer satisfaction through problem-solving and strong collaboration skills. Adapted quickly to high-demand situations, significantly contributing to workplace positivity and operational goals. Skilled in order preparation and active listening, consistently delivering excellence.
Overview
1
1
year of professional experience
Work History
Team Member
Wendy's
02.2024 - 09.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
Education
Master of Arts - English Language
S.G.N. Khalsa PG College
Rajasthan , India 04-2022
Skills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Order Preparation
- Multitasking
- Active Listening
Languages
English
Native or Bilingual
Timeline
Team Member
Wendy's
02.2024 - 09.2024
Master of Arts - English Language
S.G.N. Khalsa PG College
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