Gagandeep Kaur
Surrey,BC
Summary
Dedicated and driven job seeker seeking a full-time position to leverage skills and knowledge for the organization's benefit. Customer service-oriented team player with a talent for connecting with people and fostering patron loyalty. Eager to gain comprehensive knowledge of the sports business field, from entry-level to executive roles.
Overview
2025
2025
years of professional experience
Work History
Office Administrator
Sukhi Bath Motors
07.2023 - Current
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
IELTS Trainer
IELTS
09.2022 - 03.2023
- Conduct and grade IELTS practice tests
- Marking and monitoring students’ work through My English Lab (MEL)
- Assist in conducting placement tests to determine the most suitable classes for students
- Conduct regular progress reviews and provide individual feedback to students throughout the course
Customer Service Representative
D- Mart
- Maintained up-to-date knowledge of product and service changes.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
Masters of Business Administration MBA - Business Administration And Management
University Canada West
Vancouver, 09-2024
Master of Science - Physics
Punjabi University Patiala
05-2022
Bachelor of Science - Non Medical
Punjabi University Patiala
05-2020
Skills
- Fluent in English
- Adaptability
- Efficiency Under Stress
- Strong Communication Skills
- Verbal and written communication
- Peer Collaboration
- Leadership training
- Performance Tracking
- Listening skills development
- Project Management
- Vocational Training
- Relationship Building
Additional Information
Capable of preparing detailed reports and records., Have a good ability to adapt to the working environment quickly., Proven record of performing duties efficiently under stressful conditions.
Volunteer Experience
- Provided support during various fundraising activities for local community groups.
- Assisted at events and gatherings including providing suggestions to help meet fundraising targets.
- Personally attended various events, including spending time with an old age home in Chandigarh.
- Participated in blood donation camps.
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Office Administrator
Sukhi Bath Motors
07.2023 - Current
IELTS Trainer
IELTS
09.2022 - 03.2023
Customer Service Representative
D- Mart
Masters of Business Administration MBA - Business Administration And Management
University Canada West
Master of Science - Physics
Punjabi University Patiala
Bachelor of Science - Non Medical
Punjabi University Patiala
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