GAGANDEEP KAUR
Calgary,Canada
Summary
Experienced supervisor highly effective at keeping operations running smoothly and customer satisfaction at high quality keen to learn new things.
Overview
6
6
years of professional experience
1
1
Certification
Work History
STORE MANAGER
SUBWAY Restaurants
06.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees
- Managed inventory control, cash control, and store opening and closing procedures
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Assisted with hiring, training and mentoring new staff members
- Improved customer satisfaction through staff training in customer service and product knowledge
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Supervisor
Subway
02.2020 - 06.2023
- Organized merchandise in front lanes to drive product sales
- Processed POs transactions, including checks, cash and credit purchases
- Reviewed and resolved differences between accounting information and cash drawer
- Mentored new team members on POS system operation, customer service strategies, and sales goals
- Arranged paper and electronic payment records to maintain well-organized fill systems and record-keeping compliance
- Developed and implemented customer service policies to enhance satisfaction.
Sandwich Artist
SUBWAY Restaurants
02.2019 - 08.2020
- Accurately operated cash register to process customer payments
- Filled out daily shift log to record the amount of food prepared, used, and leftover
- Prepared salads, soups, and sandwiches for customers
- Performed serving, cleaning, and stocking to high standards and provided excellent customer satisfaction
- Greeted guests, promoted specials, and took orders.
Cook & Cashier
Pizza Hut
08.2018 - 01.2019
- Great customer service, take orders, assemble orders, and take payments
- Maintained all the supplies and equipment to ensure that working good
- Adjusted recipes based on ingredient availability or customer request
- Maintained food safety and sanitation standards
- Managed opening and closing shift kitchen tasks.
Education
Diploma - Business Administration
Bow Valley College
Calgary, ABHigh School - Business and Marketing
SGHRS College - India
Skills
- Inventory control
- Accurate money handling
- Team leadership
- Food handling
- Team and staff management
- Sales
- Marketing and strategic planning
- Marketing advertising
- Order management and data review
- Training and development
- Food preparation and safety analytical skills
- Customer service
- Resolving complaints and Google reviews
- Store opening and closing procedures
- Multitasking and organization
Certification
Early Childhood Education level 1 Alberta
Alberta Security License
Availability
As soon as possible, Monday to Saturday (anytime), Full time or part-time
Languages
English
Native or Bilingual
Timeline
STORE MANAGER
SUBWAY Restaurants
06.2023 - Current
Supervisor
Subway
02.2020 - 06.2023
Sandwich Artist
SUBWAY Restaurants
02.2019 - 08.2020
Cook & Cashier
Pizza Hut
08.2018 - 01.2019
Diploma - Business Administration
Bow Valley College
High School - Business and Marketing
SGHRS College - India
Early Childhood Education level 1 Alberta
Alberta Security License
Similar Profiles
HARINDER KaurHARINDER Kaur
Sandwich Artist at SUBWAY RestaurantsSandwich Artist at SUBWAY Restaurants
Shayla RojasShayla Rojas
Team Member at Subway restaurantsTeam Member at Subway restaurants
HARINDER KaurHARINDER Kaur
Sandwich Artist at SUBWAY RestaurantsSandwich Artist at SUBWAY Restaurants