GAGANDEEP KAUR
Windsor,ON
Summary
Results-driven truck dispatcher and freight brokerage specialist with a focus on optimizing logistics and ensuring timely deliveries. Proficient in route planning, load management, and regulatory compliance using Avaal and Xpert software. Skilled in resolving logistical challenges and maintaining effective communication with drivers and clients. Strong customer service background with a commitment to operational efficiency and client satisfaction. Experienced in managing high-pressure environments, driving business growth, and improving overall performance.
Overview
1
1
Certification
Work History
Assistant Manager
Subway
Windsor, Ontario
09.2024 - Current
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Created reports on sales trends, inventory levels, and financial data.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Trucking Dispatch & Trade Brokerage Specialist
Rai Dispatch
Toronto, Ontario
06.2024 - 09.2024
- In-depth understanding of US and Canadian maps, ensuring efficient route selection and problem-solving for cross-border trips.
- Proficient in using Avaal software for dispatch operations, fleet management, and ensuring compliance with safety regulations.
- Skilled in Xpert software for managing owner-operator and brokerage accounts, including route planning, load finding, and tracking.
- Strong communication skills for coordinating with drivers, relaying accurate instructions, and resolving issues on the road.
- Knowledgeable in maintaining all necessary records, including compliance documentation, driver logs, and load details.
Education
Strategic Project Management - Project Management
St. Clair College of Applied Arts And Technology
Windsor, ON04-2024
Bachelor of Commerce - Commerce
Punjabi University
Punjab,India05-2019
Skills
- Expertise in planning and scheduling loads to maximize efficiency and minimize costs for drivers and the company
- Strong communication skills, able to clearly relay instructions and updates to drivers, clients, and internal teams
- Negotiating the best rates, and ensuring profitable operations
- Project management abilities
- Task Delegation
Certification
- Certification as Trucking Dispatch and Load Brokerage Specialist.
- Certificate in Food Safety Program.
- Currently enhancing skills in QuickBooks online for comprehensive financial management. Expert in payroll administration with a strong background in accurate and timely processing.
Timeline
Assistant Manager
Subway
09.2024 - Current
Trucking Dispatch & Trade Brokerage Specialist
Rai Dispatch
06.2024 - 09.2024
Strategic Project Management - Project Management
St. Clair College of Applied Arts And Technology
Bachelor of Commerce - Commerce
Punjabi University
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