Gagandeep Kaur
Campbellford,ON
Summary
Proven at Circle K with a knack for elevating customer experiences and enhancing store operations, I excel in customer service and cash handling. Leveraging teamwork and problem-solving skills, I've significantly contributed to maintaining high safety and cleanliness standards, ensuring efficient and friendly service that boosts customer satisfaction and repeat business.
Overview
2
2
years of professional experience
Work History
Gas Station Attendant
Circle K Gas Station
Madoc, ON
10.2023 - 08.2024
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Provided assistance to customers with fueling vehicles, promoting safety and efficiency on site.
- Managed merchandise displays effectively, keeping shelves stocked and visually appealing for shoppers'' convenience.
- Participated in ongoing training opportunities to stay current with industry best practices and improve overall job performance.
- Monitored store security measures, contributing to a safe atmosphere for both employees and customers.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Completed daily paperwork accurately, streamlining administrative processes for management review.
- Handled customer inquiries and resolved issues promptly, ensuring repeat business.
- Assisted with inventory management, helping to keep stock levels consistent and uptodate.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
Store Associate
Circle K Convenience Store
Campbellford, ON
03.2022 - 02.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
Education
Business Diploma -
Canadore College of Applied Arts And Technology
Brampton, ON12.2022
Skills
Customer Service
Cleaning and sanitation
Customer service and assistance
Teamwork and Collaboration
Cash Handling
Problem-Solving
Stocking
Stocking shelves
Flexible Schedule
Flexible schedule availability
Patience and Empathy
Sales assistance
Fuel safety
Age Verification
Lottery Ticket Sales
Store maintenance
ID Verification
Languages
English
Professional Working
Timeline
Gas Station Attendant
Circle K Gas Station
10.2023 - 08.2024
Store Associate
Circle K Convenience Store
03.2022 - 02.2024
Business Diploma -
Canadore College of Applied Arts And Technology