Gagandeep Kaur
Milton,ON
Summary
Accomplished General Manager at Dominos Pizza Inc., adept in operations management and leadership, significantly enhancing team performance and customer satisfaction. Excelled in staff training, P&L management, and fostering client relationships, consistently exceeding revenue targets. Proven track record in implementing cost-saving strategies and optimizing team efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Manager
Dominos Pizza Inc.
10.2019 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Reduced time to market for new products by optimizing development processes and enhancing cross-functional team collaboration.
Customer Representative
Burger King
03.2018 - 09.2019
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
- Implemented feedback from regular evaluations to improve personal performance and contribute positively to the team''s collective growth.
- Embraced spotlight on customer service by creating courteous, friendly atmosphere for guests.
Education
Bachelor Of Business Administration And Management - Management
Lambton College of Applied Arts And Technology
Sarnia, ON04.2019
Bachelor Of Commerce - Business
Guru Nanak Dev University
India03.2016
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Effective leader
- Efficient multi-tasker
- Staff Management
- Team Leadership
- Staff Training
- Inventory Control
- Customer Relationship Management
- Staff Supervision
- Staff Development
- P&L Management
- Facility Management
- Staffing
- Recruitment
- Cost analysis and savings
- Business Administration
Languages
English
Full Professional
Certification
I have food handler certification
Timeline
General Manager
Dominos Pizza Inc.
10.2019 - Current
Customer Representative
Burger King
03.2018 - 09.2019
Bachelor Of Business Administration And Management - Management
Lambton College of Applied Arts And Technology
Bachelor Of Commerce - Business
Guru Nanak Dev University
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