Gagandeep Kaur
Brampton,ON
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
1
1
year of professional experience
Work History
CUSTOMER SERVICE OSSOCIATE
RONA
Brampton, Ontario
12.2023 - 06.2024
- Handled cash register operations accurately during peak times.
- Performed additional duties as assigned by management team.
- Provided information about products and services available to customers.
- Suggested product solutions based on individual customer needs.
- Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
- Kept work area neat, clean, and well-stocked at all times.
- Greeted customers and identified their needs.
- Responded to customer inquiries via phone, email and chat.
Production Worker
poppa corn corporation
Mississauga, Ontario
09.2023 - 12.2023
- Safely and efficiently operate production line equipment, including popcorn poppers, packaging machines, and conveyor belts.
- Inspect products for defects and ensure that they meet quality standards. Report any issues to the supervisor.
- Adhere to production schedules and meet daily production targets while minimizing waste.
- Follow all safety protocols and guidelines, including the use of personal protective equipment (PPE) and proper handling of materials.
- Work closely with other team members to ensure smooth production flow and address any challenges that arise during the shift.
- Accurately document production data, including quantities produced, machine settings, and any issues encountered during the shift.
- Assist in managing raw material inventory, ensuring that materials are stocked and ready for production.
Education
BBA - COMMERACE
DAV UNIVERSITY
INDIA03-2021
High School Diploma -
FLEMING COLLEGE
Toronto, ONSkills
- Inbound and Outbound Calling
- Point of sale systems
- Customer Support
- Team Collaboration
- MS Office proficiency
- Clerical Support
- Customer Service
- Guest Services
- Cross-Functional Team Collaboration
Languages
English
Full Professional
Hindi
Full Professional
PUNJABI
Full Professional
FRENCH
Limited
Timeline
CUSTOMER SERVICE OSSOCIATE
RONA
12.2023 - 06.2024
Production Worker
poppa corn corporation
09.2023 - 12.2023
BBA - COMMERACE
DAV UNIVERSITY
High School Diploma -
FLEMING COLLEGE
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