RECEPTIONIST
The Lab Group
03.2024 - 06.2024
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction
- Handled sensitive information with discretion while maintaining strict confidentiality standards
- Collaborated with management to improve internal processes and procedures for better workflow optimization
- Helped maintain office security by monitoring visitor access and issuing badges
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines
- Kept reception area clean and neat to give visitors positive first impression
- Restocked supplies and submitted purchase orders to maintain stock levels
- Resolved customer problems and complaints
- Handled cash transactions and maintained sales and payments records accurately.
