Gagandeep Kaur
Surrey,BC
Summary
Committed and hardworking candidate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
FC Associate
Amazon
10.2023 - Current
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Drove customer satisfaction by successfully completing all returns quickly.
- Managed timely and effective replacement of damaged or missing products.
- Resolved shipment issues promptly, maintaining strong relationships with suppliers and carriers alike.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Transported merchandise pallets to move in warehouse.
Housekeeper
Dexterra
12.2022 - 01.2024
- Returned emptied garbage receptacles to proper locations.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Ensured all stations met cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
Cashier
Dollarama
01.2020 - 10.2023
- Prepares, receives and verifies cash register float
- Verifies cash receipts against cash register printout and balances.
- Empties cash from dispensing machines and counts and records amounts.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Performs cleaning tasks such as sweeping and mopping floors. Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Associate of Arts - General Arts
Coquitlam College
Coquitlam, BC04.2023
Skills
- Loss Prevention
- Complex Problem-Solving
- Cleaning and sanitizing
- Staff Training
- Ability to communicate effectively, both verbally and in writing
- Ability to deal with others effectively
- Physical ability to carry out the duties of the position
- Ability to organize work
- Ability to operate related equipment
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
- Current Food Safe Level 1 certification.
- Class 5 Driving License
Timeline
FC Associate
Amazon
10.2023 - Current
Housekeeper
Dexterra
12.2022 - 01.2024
Cashier
Dollarama
01.2020 - 10.2023
Associate of Arts - General Arts
Coquitlam College
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