Gagandeep Kaur
Hotelier
East York
Summary
Highly motivated professional with proven career success and driving new business development in a service-oriented industry. Extremely capable, self-starter, and leader of teams with a record reflecting tenacious negotiation skills, attention to detail, and an ability to take on any challenge in a fast-paced environment. I am prepared to embrace a management and leadership role in an organization that requires and expects excellence.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Team Member
Tim Hortons
03.2023 - 07.2023
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
Customer Service Representative
MG64 Hotel
06.2021 - 01.2023
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
Job Training (Food and Beverage service)
Ramada Hotel
03.2021 - 04.2021
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers
- Took down call-in food and beverage orders from guests, quickly and accurately relaying orders to service attendants
- Serviced guests with food and beverage requirements
Industrial Training (All Department)
Radisson City Center
06.2019 - 10.2019
- Worked in all four departments.
- Learn basic cooking methods.
- Serving drinks and alcohols to customer.
- Do cleaning in housekeeping.
- Learn how to take reservations and other important work in front office.
Education
Project Management -
Fleming College
09.2023 - Current
Bachelor of Hotel Management -
Punjab University
Punjab, IndiaHigh School -
Government Senior Secondary School
Punjab, IndiaSkills
Availability: Full Time - 40 Hoursundefined
Availability
- Mon, Tue, Wed, Thur, Fri, Morning, Afternoon, overnight
- Sat, Sun, Morning, Afternoon, overnight
- Mon, Tue, Wed, Thur, Fri, Evening, Night, overnight
- Sat, Sun, Evening, Night, overnight
- Mon, Tue, Wed, Thur, Fri, Sat, Sun, Full Day
Timeline
Project Management -
Fleming College
09.2023 - Current
Team Member
Tim Hortons
03.2023 - 07.2023
Customer Service Representative
MG64 Hotel
06.2021 - 01.2023
Job Training (Food and Beverage service)
Ramada Hotel
03.2021 - 04.2021
Industrial Training (All Department)
Radisson City Center
06.2019 - 10.2019
Bachelor of Hotel Management -
Punjab University
High School -
Government Senior Secondary School
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