GAGANDEEP KAUR
Brampton,Ontario
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
RAINBOW AUTO PARTS
01.2023 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Customer Success Manager
LIVE PATROL
05.2022 - 12.2023
- Collaborated with sales team to ensure seamless handoffs, resulting in smoother customer transitions.
- Identified upsell opportunities through frequent account reviews, contributing to increased revenue generation.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Head Cashier
OZZY'S BURGER
04.2022 - 09.2022
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Contributed to store promotions by informing customers of available discounts or special offers at checkout.
- Processed both cash and card purchases and returns.
- Received and processed customer payments.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
Bachelor of commerce -
Punjabi university
GED -
Sault College
Brampton, ON12.2023
Skills
- Scheduling
- Invoice Processing
- Meeting Planning
- Document Control
- Data Entry
- Appointment Scheduling
- Office Administration
- Package Routing
- Database Entry
- Critical Thinking
- Computer Proficiency
- Account Management
- Recordkeeping
- Customer and Client Relations
- Microsoft Outlook
Highlights Of Qualification And Skills
A highly motivated, productive and customer-focused team player with strong communication, interpersonal, analytical and problem-solving skills. Reliable and dedicated with the ability to grasp and apply new procedures quickly. Extraversion, conscientiousness, and openness to experience. Additional Languages: English, Punjabi, and Hindi. Good knowledge of MS Office.
Languages
English
Professional Working
Hindi
Professional Working
Punjabi
Professional Working
Timeline
Administrative Assistant
RAINBOW AUTO PARTS
01.2023 - Current
Customer Success Manager
LIVE PATROL
05.2022 - 12.2023
Head Cashier
OZZY'S BURGER
04.2022 - 09.2022
Bachelor of commerce -
Punjabi university
GED -
Sault College
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