Gagandeep Jassam
672 Vanalman Avenue, Victoria
Summary
With a proven track record at Bluebird Cabs LTD., I excel in safe driving and exceptional customer service, significantly enhancing satisfaction and efficiency. My expertise in digital systems from National Car Rental streamlined operations, fostering strong business partnerships. Skilled in navigation and passenger assistance, I consistently deliver punctual and superior service.
Personable and dependable with strong sense of direction and commitment to customer satisfaction. Knowledgeable about local routes and traffic patterns, adept at safe driving and navigation. Aiming to provide reliable and comfortable transportation experience for all passengers.
Overview
6
6
years of professional experience
Work History
Professional Taxi Driver
Bluebird Cabs LTD.
03.2022 - Current
- Managed time effectively to ensure punctual pick-ups and drop-offs for all scheduled appointments.
- Improved customer satisfaction by providing timely and efficient transportation services.
- Assisted passengers with luggage and personal belongings, providing exceptional customer service.
- Delivered superior customer service by addressing any concerns or complaints promptly and professionally.
Lead Rental Agent
National Car Rental
05.2019 - Current
- Built strong relationships with local businesses to secure advantageous partnerships and increase referral rates.
- Improved communication between departments to streamline operations and enhance collaboration among staff members.
- Streamlined the rental process for increased efficiency by implementing a digital booking system.
- Managed inventory levels, consistently meeting demand while minimizing overhead costs.
Education
Bachelor of Science - Hospitality And Hotel Administration
INDIRA GANDHI NATIONAL OPEN UNIVERSITY
NEW DELHI06-2016
Skills
- Safe driving
- Punctuality
- Cleanliness
- Excellent navigation
- Safety awareness
- Passenger assistance
Languages
English
Hindi
Punjabi
Timeline
Professional Taxi Driver
Bluebird Cabs LTD.
03.2022 - Current
Lead Rental Agent
National Car Rental
05.2019 - Current
Bachelor of Science - Hospitality And Hotel Administration
INDIRA GANDHI NATIONAL OPEN UNIVERSITY
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