Ramandeep Sidhu
Surrey,Canada
Summary
Knowledgeable clerk with solid background in administrative duties and record maintenance. Proven track record of efficiently managing office tasks and supporting daily operations. Demonstrated ability in data entry and document management, ensuring smooth workflow and accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clerk
Ridge Meadows Hospital
06.2022 - Current
- Consistently exceeded performance metrics related to speed, accuracy, and customer service within the ER Registration Clerk role.
- Assisted in reducing wait times by swiftly processing insurance information and verifying coverage.
- Cultivated a welcoming environment for patients through empathetic listening, clear communication, and professional demeanor during stressful situations.
- Enhanced patient satisfaction by efficiently managing patient registration and check-in processes.
Office Assistant
A Star Concrete Ltd.
04.2017 - Current
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Handled calls to address customer inquiries and concerns
- Worked closely with A star concrete to maintain optimum levels of communication to effectively and efficiently complete projects
- Created plans and communicated deadlines to ensure projects were completed on time
ER Registration Clerk
Eagle Ridge Hospital
01.2023 - 04.2023
Education
Associate of Science - Hospital Support Specialist
Stenberg College
Surrey, BC01.2021
Associate of Science - GNM Nursing
Adesh University
08.2014
GED -
Sant Baba Bhag Singh Memorial Girls School
03.2012
Skills
- Highly motivated self-starter
- Startup and Shutdown Management
- Start-up planning
- Motivated self-starter
- Problem solving skill
- Leadership
- Keyboarding speed over 40 wpm
- Telephone etiquette
- Positive attitude
- Customer satisfaction
Certification
- WHMIS 2015
- Computer diploma certificate
- Health records
- Medical imaging
Timeline
ER Registration Clerk
Eagle Ridge Hospital
01.2023 - 04.2023
Clerk
Ridge Meadows Hospital
06.2022 - Current
Office Assistant
A Star Concrete Ltd.
04.2017 - Current
Associate of Science - GNM Nursing
Adesh University
GED -
Sant Baba Bhag Singh Memorial Girls School
Associate of Science - Hospital Support Specialist
Stenberg College
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