Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
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KAJAL CHOPRA

Malton,Canada

Summary

Dynamic professional with a proven track record in office administration and customer service excellence, notably at UGO-FUEL. Expert in data analysis and interpersonal communication, I excel in enhancing efficiency and fostering workplace respect. Skilled in Microsoft Office Suite and payroll management, my focus on process optimization has significantly contributed to operational success. Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Organized Office Administrative Assistant known for high productivity and efficient task completion. Specialize in data management, customer service, and office technology operation. Excel in communication, time management, and problem-solving to deliver consistent results and support team objectives.

Overview

6
6
years of professional experience

Work History

OFFICE ADMINSTRATIVE

UGO-FUEL
Guelph
09.2022 - Current
  • Office management or coordination
  • Answering phones and screening calls
  • Managing budgets, expense accounts and reconciling budget accounts
  • Writing and editing the weekly fuel invoices
  • Keeping track of upcoming gas prices

CUSTOMER REPRESENTATIVE

LCBO CONVENIENT OUTLET
Guelph
09.2022 - Current
  • Great people skills, with the ability to interact and create positive experiences with customers, coworkers, wholesale and trade representatives
  • Assisting with receiving inventory, unloading trucks, handling product, stock replenishment and maintaining Customer Ready Standards
  • Customer engagement, sharing product knowledge and providing best-in-class customer experience, whether operating our computerized cash registers

Manager

ULTRAMAR GAS STATION
Guelph
09.2022 - Current
  • Listen to customers' concerns, issues, and questions
  • Resolve customers' concerns and answer customers' questions to your best ability
  • Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
  • Recommend possible products to meet the customers' needs

OFFICE ADMINSTRATIVE

RADISSON HOTEL
Mississauga
05.2022 - 01.2023
  • Working with an accounts team
  • Adjust for all documentations
  • Follow all the company policies
  • Greeting visitors and directing them to the appropriate offices

FRONT SUPERVISOR

MOTIMEHAL RESTAURANT
Brampton
08.2021 - 04.2022
  • Excellent time management skills and a track record of being on time and punctual
  • Attention to detail and meticulous use of proper safety procedures
  • Demonstrate strong time management skills to ensure all tasks are completed in allotted time
  • Comply with all safety and hygiene regulations, as well as OSHA standards
  • Display a strong attention to details and be able to work independently under pressure

Volunteer

Brampton
07.2021 - 07.2021
  • Led 5 volunteers cleaning and resupplying rooms
  • Worked as a mentor and built a meaningful relationship, gained self-esteem, improved supervisory skills
  • Provide some food and Donations to homeless-serving non-profit groups
  • The wow moment for me was when homeless folks gave me blessings for giving them food

SECURITY GUARD

Safety first Securities services
Brampton
04.2021 - 07.2021
  • Monitor surveillance cameras
  • Respond to alarms and react in a timely manner
  • Aid people in need

CUSTOMER REPRESENTATIVE

Mobile shop
Ludhiana
03.2019 - 08.2019
  • Keep a record of incoming inquiries
  • Be able to process orders, forms, applications, or requests
  • Learn to identify customer needs or desire

Education

Business Management -

Lambton College
Sarnia, ON
08.2022

Master's - commerce

Punjab university
Punjab, India
01.2019

Skills

  • Effective Interpersonal Communication
  • Prioritization and Scheduling
  • Workplace Professionalism
  • Promoting Workplace Respect
  • Data Analysis Proficiency
  • Long-Term Planning
  • Group Project Participation
  • Team Collaboration
  • Skilled in Office Productivity Tools
  • Advanced Excel Skills
  • Document Formatting Expertise
  • Presentation Software Proficiency
  • Email Management
  • Efficiency Enhancement
  • Email Organization
  • File organization
  • Process Optimization
  • Supervisory Skills
  • Invoice Management
  • Resource Allocation Management
  • Expertise in Microsoft Office Suite
  • Effective Verbal Communication
  • Payroll Management

Volunteer Experience

Homeless Shelter, Brampton, ON, 07/01/21, Volunteer, Led 5 volunteers cleaning and resupplying rooms., Worked as a mentor and built a meaningful relationship, gained self-esteem, improved supervisory skills., Provide some food and Donations to homeless-serving non-profit groups., The wow moment for me was when homeless folks gave me blessings for giving them food.

References

References available upon request.

Timeline

OFFICE ADMINSTRATIVE

UGO-FUEL
09.2022 - Current

CUSTOMER REPRESENTATIVE

LCBO CONVENIENT OUTLET
09.2022 - Current

Manager

ULTRAMAR GAS STATION
09.2022 - Current

OFFICE ADMINSTRATIVE

RADISSON HOTEL
05.2022 - 01.2023

FRONT SUPERVISOR

MOTIMEHAL RESTAURANT
08.2021 - 04.2022

Volunteer

07.2021 - 07.2021

SECURITY GUARD

Safety first Securities services
04.2021 - 07.2021

CUSTOMER REPRESENTATIVE

Mobile shop
03.2019 - 08.2019

Business Management -

Lambton College

Master's - commerce

Punjab university
KAJAL CHOPRA