Gagandeep Bhandal
Summary
Personal Profile Action-oriented and result driven professional with 11 years of experience with focus of operational management, supply chain, planning and business analysis. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Dimensional Officer
CN Rail
06.2021 - Current
- Planned and managed safety-sensitive and highly confidential governmental projects
- Acted as Subject Matter Expert and led team to replace existing CLI software with new GIS tools following CI/CD approach
- Led engineering team to conduct rigorous software testing between old and new systems to ensure integrity
- Took charge of oversized load analysis and compiled detailed documentation for all stakeholders to ensure both feasibility of oversized loads and revenue.
Crew Management
CN Rail
12.2019 - 06.2021
- Coordinated and processed workforce data for network operations, engineering and attendance management department
- Researched legal documents including Union collective agreements and local agreements to prevent any workforce conflicts
- Prepared and monitored daily reports of status of Union employees and trains
- Dispatched right crews to right trains and yards using IVR and manual calls
- Successfully reduced overtime cost for organization and improved network fluidity.
- Planned production schedules, taking employee production rates, company needs and seasonal changes into account.
Sr Service Delivery Representative/Solutions Expert
CN Rail
07.2018 - 11.2019
- Coordinated with customers, operations team, reporting team and other stakeholders to regulate pipelines
- Worked with both internal and external stakeholders and focused on supply chain model
- Compiled and analyzed data and communicated expectations and identified opportunities for improvements and contribution through cost reduction and revenue increases
- Validated service exceptions to assist Optional Services with validity of demurrage charges.
Logistics Coordinator
CN Worldwide
01.2018 - 06.2018
- Coordinated deliveries with customers to ensure their processing times are met to ensure maximum customer satisfaction and efficiency
- Processed data for inventory management and coordinated to ensure goods are moving in and out of facility in timely fashion
- Directed employees in yard to ensure that proper trailers are loaded from proper railcars.
Operations Manager
GS Granite Ltd
09.2013 - 01.2018
- Implemented and oversaw business development programs and office policies including administrative management, directory maintenance, logistics, equipment inventory and storage
- Performed billing, payment allocation, and collection and established protocols to meet tight deadlines
- Analyzed operations, staff performance and workflows to ensure smooth operations and exceptional customer service and business development.
Education
Certification in Data Science -
University of Toronto
Toronto, ON12.2021
Certification in Business Analysis -
University of Toronto
Toronto, ON12.2020
Post Grad Diploma - Computer Engineering Technician - Embedded Networks
Centennial College
Scarborough, ON12.2012
Bachelor of Engineering - Information Technology
Guru Nanak Dev Engineering College
Ludhiana, IN2011
Skills
- Operating Systems: Windows, LINUX, and Mac OS X
- Databases: MS SQL
- Technologies: ASPNET, C#, Web services, MS- Project, Visual Basic, MS-Suite, Python,
- Pandas, Java, SQL, Visual Studio, Tableau, Jupyter, MongoDB, Azure, Databricks
- Systems Analysis
- Business Management
- Data Visualization and Presentations
- Supply Chain Applications Systems
- Data Quality
- Microsoft Visio
- Model Data
- Presentations and Decks
- Negotiation
- Agile and Scrum Environments
Timeline
Dimensional Officer
CN Rail
06.2021 - Current
Crew Management
CN Rail
12.2019 - 06.2021
Sr Service Delivery Representative/Solutions Expert
CN Rail
07.2018 - 11.2019
Logistics Coordinator
CN Worldwide
01.2018 - 06.2018
Operations Manager
GS Granite Ltd
09.2013 - 01.2018
Certification in Data Science -
University of Toronto
Certification in Business Analysis -
University of Toronto
Post Grad Diploma - Computer Engineering Technician - Embedded Networks
Centennial College
Bachelor of Engineering - Information Technology
Guru Nanak Dev Engineering College
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